Integrated Care Manager

3 weeks ago

Windsor, Canada Southwest Ontario Aboriginal Health Access Centre Full time

**ntegrated Care Manager**

**Status**: Full-time, permanent

**Location**: Windsor

**Hours**: 35 hours/week

**Paid Time Off**: 3 weeks of vacation, plus sick days, spiritual/cultural leave, birthday

**Benefits**: Comprehensive health, dental, travel insurance, and more

**Pension**: HOOPP (defined benefit plan)

**Posting Date**: March 8, 2023

**Deadline**: March 22, 2023

**Southwest Ontario Aboriginal Health Access Centre** (SOAHAC) strives to provide quality, wholistic health services by sharing and promoting traditional and western health practices to enable people to live in a more balanced state of well-being. SOAHAC provides services to Indigenous people including those who live on and off reserve, status, non-status, Inuit and Metis within the Southwest, Erie St Clair and Wellington-Waterloo regions. SOAHAC has the mandate of ensuring that health services are accessible, of high quality and are culturally appropriate.

An opportunity exists for one (1) **Integrated Care Manager** to join SOAHAC at our **Windsor** site. Reporting to the Director, Client Care, the Integrated Care Manager will coordinate and oversee the work of the multi-disciplinary team at their assigned SOAHAC site; including leadership, human resources management, site management and overall client experience.

**Requirements**:

- Post-secondary education in healthcare, public administration, organizational management, leadership, business management or equivalent
- Direct experience with FNIM peoples, communities and the traditional Indigenous communities
- Comprehensive knowledge of Indigenous history and the impacts on health
- Knowledge of wholistic health models and strategies
- Knowledge and experience working with the social determinants of health
- Knowledge of and support for traditional Aboriginal healing practices, cultural diversity and cross cultural learning
- Knowledge of multi-service, inter-professional teams and collaborative professional practice
- Ability to work with multiple stakeholders across broad sectors, including health, government and Aboriginal organizations
- Project management expertise
- Strong computer skills and proficiency with MS Office
- Ability to take initiative and make effective decisions in a timely manner
- Organizational skills and time management skills
- Exceptional communication skills, including written and verbal
- Superior leadership skills, including human resource management, team development and team work
- Strong networking and relationship management skills
- Effective conflict resolution skills
- Ongoing willingness to learn Indigenous cultural competency and cultural traditions and practices
- Access to a reliable vehicle, a valid driver’s license and insurance is required with ability to travel regularly within region and occasional provincial travel and/ or other SOAHAC sites as required
- Updated immunizations including at least 2 COVID vaccinations

**Responsibilities**
- Conduct HR planning in conjunction with the Senior Leadership Team and identify resource needs for the site
- Manage recruitment in conjunction with the HR Manager and provide support with hiring decisions
- Oversee the onboarding of new team members
- Support in the development and performance of team members, including conducting regular performance management meetings
- Support team members in their use and collection of information for the electronic medical record
- Manage the day to day resource needs of the team, monitoring schedules including vacations to ensure adequate coverage at all times
- Provide overall leadership and management to the Windsor team to ensure effective functioning and alignment with SOAHAC values and beliefs
- Build an environment of high trust, inter-professional collaboration, innovation and organizational learning
- Provide support to the team in understanding the vision and strategic plan at SOAHAC
- Provide support to the team to ensure an integrated and culturally safe client experience
- Oversee all aspects of client engagement, including gathering feedback from clients and implementing process improvement initiatives
- Oversee site management, including building operations and maintenance, IT oversight, Health & Safety, as well as general building issues
- **This job may require additional responsibilities and duties as assigned by Southwest Ontario Aboriginal Health Access Centre.**_

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Indigenous: 1 year (preferred)
- management or leadership: 1 year (preferred)
- Health Services: 4 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 2023-03-22

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