Service Desk- Bilingual
2 weeks ago
GlobalService desk - Bilingual
- Should be efficient in understanding business requirements and negotiate with business if they are doable.
- Should be efficient in traversing through IVR flows.
- Should be efficient in data flow from IVR to Contact Centre apps.
Pay: $50,000.00-$60,000.00 per year
Schedule:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- Montréal, QC: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Contact centre Apps: 3 years (required)
- servicedesk: 3 years (required)
- IVR Flow: 3 years (required)
- Customer Support: 3 years (required)
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