Support Agent
2 weeks ago
**CTC007354 - Support Agent - Service Desk**:
**Secteur industriel: Telecommunications**:
**Type d'emploi: Contract**:
**Durée: Six months**:
**Mode de travail: Remote**:
**Description**:
IMPORTANT
Location - Mississauga office
Bilingual not required, English only
Remote work however they might be called very rarely into the office if requested by their Manager.
Top 3 skills sets and qualifications
- good communication skills,
adaptive to new technology,
good educational background
Projects you will be working on - Service Desk Ontario & Manitoba day to day responsibilities
Roles and Responsibilities:
- Responsible for responding to customer requests in a prompt, accurate, and professional manner
- Develop and maintain good client relationships while ensuring confidentiality
- Work with both internal and external teams to ensure the customer’s needs are met
- Process customer requests through utilization of the CRM tool
- Manage and update the inventory system
- Complete service orders
- Process invoices and complete billing
Critical Qualifications/Competencies:
- Have a minimum of 3 years’ experience in customer service
- Bilingualism in French/English is an asset
- Detail oriented
- Able to prioritize and multi-task at a high level
- Able to solve problems analytically
- Ability to adapt to change, in a competitive environment where priorities change frequently
- Self-motivated, self-governing, and accountable
- Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)
- Basic accounting knowledge is an asset
Working Conditions:
- Flexible schedules with alternating shifts to meet the needs of customers and the business
**Etes-vous sûr?**:
-
Agent, Food Support Services
1 month ago
Montréal, Canada Welcome Hall Mission Full time**Support**: **Agent, Food support services**: **Number of positions: 1**: The Food Support Services Officer welcomes Community Support members and ensures that their information is entered for their subscription to the various services offered. Depending on the status, he/she sees to the opening/updating of the clients' profile. He/she refers and/or...
-
Agent Support à La Facturation
1 month ago
Montréal, Canada GLS Canada Full timeEnglish will follow_ *** Nous sommes présentement à la recherche d’un(e) agent(e) support à la facturation pour notre siège social situé à Dorval. **Numéro de l’affichage**: COF _BILLING_2023 **Horaire de travail**:Lundi au vendredi de 8:00 am à 4:30 pm **Contrat**: Temps plein, permanent **Salaire**:À discuter **Adresse du lieu de...
-
Technical Support Agent
22 hours ago
Montréal-Est, Canada American Iron and Metal Full timeJob DescriptionAs a Technical Support Agent, you will be responsible for providing high-quality technical assistance and support to internal clients, ensuring their technical needs are met promptly and efficiently. You will serve as the primary point of contact for internal clients, offering personalized assistance and maintaining a high level of...
-
Lead Agent
1 month ago
Montréal, Canada Vacances Air Canada Air Canada Vacations Full timeProvide technical support to the call center agents. Guide the reservations staff in maintaining a high level of customer service. Assist and support the Supervisor in the daily activities. **RESPONSIBILITIES**: - Assist the call center agents by providing technical support during their daily activities; - Provide guidance and assistance to the call center...
-
Bilingual Customer Support Agent
4 weeks ago
Montréal, Canada Red Label Vacations Full time**GROW YOUR CAREER** **Position**:Bilingual Customer Support Agent **Status**:Full Time **Department**:Web Reservations **Reports to**:Manager, Customer Support, Retail & Web **Location**:Remote **The Opportunity** If you are fluently bilingual in French and English, have a great passion for **vacation planning**, and are a natural when it comes to...
-
Security Agent
6 days ago
Montréal, Canada XGuard Full time**We are looking for agents for a contract located in Kuujjuaq, Northern Quebec.** **Position**:Security Agent with BSP **Operation**:Fly in fly out, 6 weeks **Duration**: 6 weeks **Salary**:$29/hour + $75/day per diem A technology security company founded in 2020, Sécurité XGuard recruits, trains, and deploys hundreds of security agents each year in...
-
Administrative Support Agent- subrogation
22 hours ago
Montréal, Canada Intact Financial Corporation Full timeOur employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You...
-
Agent(E) de Support Administratif
4 days ago
Montréal, Canada SolutionCondo Full timeTu es à la recherche d’un emploi dans une organisation qui valorise le travail d’équipe? Le tout dans une ambiance décontractée et conviviale? **Ne cherche plus!** SolutionCondo est à la recherche d’**un(e) agent(e) de support administratif** **Pourquoi travailler chez SolutionCondo? Parce que nous offrons** - Un environnement axé sur le...
-
Agent / Agente de Bureau
1 month ago
Montréal, Canada Office d'habitation Thérèse-De Blainville Full time**OFFICE D’HABITATION THÉRÈSE-DE BLAINVILLE** 6 rue de l’Église, Bureau 330, Sainte-Thérèse, Québec J7E 3L1 Poste à combler **AGENT / AGENTE DE BUREAU** **(Poste temps partiel)** **MISSION** L’OH Thérèse-De Blainville a pour mission de développer, d’administrer, et d’offrir des logements sociaux, sur le territoire de Blainville,...
-
Agent, Food Support Services
1 month ago
Montréal, Canada Welcome Hall Mission Full time**Support**: **Agent, Food Support Services (SUMMER JOB)**: **Number of positions: 1**: The Food Support Services Officer welcomes Community Support members and ensures that their information is entered for their subscription to the various services offered. Depending on the status, he/she sees to the opening/updating of the clients' profile. He/she refers...
-
Ita Commission Agent
1 month ago
Montréal, Canada Direct Travel Full timePosition Overview As part of the ITA Support Team, you will be working directly with the ITA Finance Team to run and pay the ITA commissions every month. This role will require communication and interaction with the ITAs, the Finance Team as intern teams to ensure ITAs are paid their Commissions adequately and on time. **Responsibilities**: - Work in a...
-
Customer Support Specialist
5 days ago
Montréal, Canada Voxdata Full timeLooking for an ideal work environment where your communication skills will be put to good use? The VOXDATA family is waiting for you! Join a community of people for whom mutual aid, problem solving and collaboration are fundamental values. **On a daily basis, agents have the following responsibilities**: - Establish a climate of trust conducive to client...
-
Agent en Soutien Informatique
1 month ago
Montréal, Canada Projuris Corp. Full time**Agent en soutien informatique** Dans le cadre de ses ententes avec ses différents clients, Projuris est actuellement à la recherche d'un agent en soutien informatique pour une entreprise dans le domaine des médias Notre client est situé à Montréal. **Description des tâches et responsabilités - Agent en soutien informatique** Les responsabilités du...
-
Artist Agent
3 days ago
montréal, Canada Folio Management Full timeCompany DescriptionFolio Management is a global talent agency headquartered in Montréal, Canada that represents models, artists, and digital creators. With a strong team, it manages the careers of over 250 male and female models, makeup artists, hair stylists, stylists, prop stylists and various type of artists working in the fashion industry. Folio has a...
-
Artist Agent
4 days ago
Montréal, Canada Folio Management Full timeCompany DescriptionFolio Management is a global talent agency headquartered in Montréal, Canada that represents models, artists, and digital creators. With a strong team, it manages the careers of over 250 male and female models, makeup artists, hair stylists, stylists, prop stylists and various type of artists working in the fashion industry. Folio has a...
-
Technical Specialist Agent
4 days ago
montréal, Canada Hays Full timeLocation: MONTREAL EAST Availability/Duration: ASAP + 3-months CONTRACT position Work organization: Hybrid (3 days on site/2 days teleworking) Language: Bilingual (EN/FR) => MANDATORY As a Technical Support Agent specializing in Executive Support, you will be responsible for providing high-quali
-
Agente ou Agent de Secrétariat
1 month ago
Montréal, Canada Ministère de la Sécurité publique Full time**Vous possédez un bon jugement et un sens de l’organisation des priorités?** **Nous avons l’emploi qu’il vous faut!** **Agente ou agent de secrétariat*** **Un emploi régulier est à pourvoir au 1265, rue Berri, suite 600 à Montréal** **Ministère de la Sécurité publique** **:Sous-ministériat des services correctionnels (SMSC) —...
-
Artist Agent
4 days ago
Montréal, QC, Canada Folio Management Full timeCompany DescriptionFolio Management is a global talent agency headquartered in Montréal, Canada that represents models, artists, and digital creators. With a strong team, it manages the careers of over 250 male and female models, makeup artists, hair stylists, stylists, prop stylists and various type of artists working in the fashion industry. Folio has a...
-
Artist Agent
4 days ago
Montréal, QC, Canada Folio Management Full timeCompany DescriptionFolio Management is a global talent agency headquartered in Montréal, Canada that represents models, artists, and digital creators. With a strong team, it manages the careers of over 250 male and female models, makeup artists, hair stylists, stylists, prop stylists and various type of artists working in the fashion industry. Folio has a...
-
Customer Service Agent
7 days ago
montréal, Canada National Bank Full timeYoutube VideoAs a Customer Service Agent for our Montréal’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. Your compensati