Full Time Night Auditor

3 days ago

North York, Canada Vrancor Full time

**POSITION AVAILABLE: Night Auditor**

**REPORTS TO**:Front Desk Manager**

**LOCATION: Novotel Toronto**

**ADDRESS: 3 Park Home Avenue Toronto, ON M2N 6L3**

At Novotel Toronto our role is to provide top notch service. We have perfected the extended-stay experience to ensure a “home away from home” feel. That’s where you come in. When you’re part of the Novotel Hotels & Resorts, we look for people who are charming, confident, and humble-minded; people who know what it takes to exceed guest expectations. Be yourself and at the centre of it all. Novotel Hotels & Resorts currently has an opening for a Full Time Night Auditor. If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a part of the Novotel lteam Our colleagues continue to aim higher and show they care about our guests and each other to ensure we achieve our goal of creating great hotels guests love.

**JOB SUMMARY**:
Under the general guidance and supervision of the Guest Services Manager, the Night Auditor is responsible to ensure guest satisfaction by dealing with guests in a pleasant, efficiently, courteous, and professional manner, answering any questions and following up on requests and problems promptly. It is also the responsibility of the Night Auditor to efficiently handle any function of the front office from the reception.

**RESPONSIBILITIES**:

- Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy.
- Performs credit card verifications; when declined contacts guest for alternative payment arrangements.
- Room block all VIP's, group and special requests.
- Ensures that the VIP list and room service requisitions are accurate and complete, then distributes.
- Operates the front office computer system, posts all guests charges and payments, incurred during the shift and balance shift totals by department to backup documents.
- Prepares guest keys using key envelopes and/or room slips.
- Ensures all guest registration cards and credit cards are correctly completed and filed by room number.
- Checks all credit cards using point-of-sale authorization terminals and cancellation bulletins and obtains authorization for those accounts which have exceeded house floor limits.
- Maintains cashier float as supplied, provides currency exchange for guests and efficiently prepares cash deposit.
- Reports overages and shortages on a daily basis. Responsible to present and/or return float intact upon request.
- Communicates with housekeeping in order to deal with early check-ins, late check-outs, day rooms, unexpected departures, stayovers and room changes.
- Issues and controls safety deposit boxes to guests in accordance with hotel procedures.
- Mails any delayed guest charge receipts.
- Assists with room reservations and switchboard operation when necessary.
- Works to attain the best occupancy and average daily rate possible, assessing the guests and attempting to upsell.
- Negotiates rates within parameters set by the FOM.
- Reports to supervisors any guest complaints or security issues.
- Records and enters all wake-up calls and ensures they are given at the correct time to the correct room.
- Reports any equipment malfunction, emergency situations or suspicious persons to the supervisor.
- Handle all guest inquiry or complaints in an efficiently and reports any guest complaints to supervisor immediately if he/she cannot handle it personally.
- Ensures guest satisfaction.
- The Guest Service Agent may be required to work as a night auditor from time to time as per business needs.
- Other Tasks may be assigned as per Night Audit guidelines as needed

**REQUIRMENTS**:

- Minimum of 2 years’ experience of Night Audit role preferred
- Day, evening and night availability and flexible working hours for a 24-hour establishment
- Strong analytical abilities, detail oriented and able to multitask
- High school or college diploma in Hospitality or Tourism an asset
- Advanced knowledge of Excel & Microsoft Office
- Bilingual a plus

**Apply...**

Vrancor Hospitality is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require a disability-related accommodation to participate in the recruitment process.

Schedule:

- 8 hour shift

Work Location: One location

  • Night Auditor

    6 months ago

    North Bay, Canada Best Western North Bay Full time

    A Night Auditor, or Hotel Night Auditor, is the first point of contact in late-night hotels. Their duties include acting as a Front Desk Agent, balancing accounts from shifts and assisting hotel guests with requests. - Auditing, balancing, and verifying daily revenue documentation - Managing the hotel’s inventory of reservations, room assignments, and...

  • Night Auditor

    2 days ago

    North Bay, Canada Holiday Inn Express & Suites North Bay Full time

    **THE OPPORTUNITY**: NIGHT AUDITOR REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built on collaboration. A...

  • Guest Services Agent/night Auditor

    6 months ago

    North York, Canada Vrancor Full time

    **POSITION AVAILABLE: Guest Service Agent/Night Auditor** **REPORTS TO**:Guest Services Manager** **LOCATION: Novotel Toronto North York** **ADDRESS: 3 Park Home Avenue Toronto, ON M2N 6L3** **SUMMARY**: Under the general guidance and supervision of the Guest Services Manager, the Guest Service Agent/Night Auditor is responsible to ensure guest...

  • Night Auditor/guest Service Agent

    7 months ago

    North York, Canada Vrancor Full time

    **POSITION AVAILABLE: Night Auditor/Guest Service Agent** **REPORTS TO**:Guest Services Manager** **LOCATION: Novotel Toronto North York** **ADDRESS: 3 Park Home Avenue Toronto, ON M2N 6L3** **SUMMARY**: Under the general guidance and supervision of the Guest Services Manager, the Night Auditor/Guest Service Agent is responsible to ensure guest...

  • Part-time Night Auditor/front Desk Clerk

    4 weeks ago

    North York, Canada Willowdale Hotel Full time

    **Job Overview** **Responsibilities** - Greet guests upon arrival with a warm and welcoming demeanor. - Manage check-in and check-out processes smoothly and efficiently. - Handle guest inquiries, requests, and complaints with professionalism and courtesy. - Operate phone systems to answer calls promptly and direct them appropriately. - Maintain accurate...

  • Night Auditor

    4 months ago

    North Vancouver, Canada Lonsdale Quay Hotel Full time

    Night Audit Functions - Monitors house accounts, adjusting weekly and balancing forward daily. - Sorts shift work balancing adjustments, and charges making all necessary corrections. - Maintains all necessary system backups daily (PMS, merchant interfaces, etc). - Completes credit card balancing and processing in a timely manner, ensuring that work is...

  • Personal Support Worker- Temp Full-time Nights

    7 months ago

    North York, Canada Humber Meadows Long Term Care Home Full time

    Job Summary: **Responsibilities**: - Assist individuals with daily tasks such as personal hygiene, grooming, and dressing - Provide emotional support and companionship - Administer medications following prescribed schedules - Assist with meal preparation and feeding - Perform light housekeeping duties to maintain a clean and safe environment - Support...

  • Night Auditor/guest Service Agent

    4 months ago

    North Bay, Canada Homewood Suites by Hilton, North Bay Full time

    **MUST RESIDE IN NORTH BAY** **PRIMARY SHIFT IS 11PM-7AM SATURDAYS AND SUNDAYS, however** **MUST BE AVAILABLE TO TRAIN AND WORK ALL OTHER SHIFTS 7AM-3PM AND 3PM-11PM AS NEEDED** **Overview** We are seeking a Night Auditor/Guest Service Agent to join our team and provide exceptional customer service to our guests. If you have a passion for hospitality and...

  • Full Time Team Member

    2 months ago

    North York, Canada Tim Hortons Full time

    **We are looking for team members who have an open availability throughout the year ideally from 6am-11pm Monday to Sunday; nights from 10pm-6am; full time employment and located in North York or Etobicoke to be considered; experience is not necessary.** - You have a passion for guest service and creating exceptional guest experiences - You enjoy...

  • Full Time Team Member

    4 days ago

    North York, Canada Tim Hortons Full time

    **We are looking for team members who have an open availability throughout the year ideally from 6am-11pm Monday to Sunday; nights from 10pm-6am; full time employment and located in North York or Etobicoke to be considered; experience is not necessary.** - You have a passion for guest service and creating exceptional guest experiences - You enjoy...

  • Security Guard

    4 weeks ago

    North York, Canada Paladin Security Full time

    Security Guard - Full-Time Nights - LG Electronics **Position**:| Full-Time Security Guard **Site**: | LG Electronics - 2 Norelco Dr. North York (Finch & Hwy 400) **Averaging Agreement**: | Overtime is Averaging Agreement (AA) after 88 hours OR ESA **Status**: | Full-Time **Hours**:| Monday - Friday 2200 - 0600 **Pay rate**: | $18.25 /hour **Posting...

  • Guest Service Representative/night Auditor

    2 days ago

    North Bay, Canada Holiday Inn Express & Suites North Bay Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE / NIGHT AUDITOR REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture...

  • Night Concierge

    2 months ago

    North York, Canada Windfield Terrace Full time

    **Responsibilities for Concierge - night shift, 9:30 p.m. to 9:30 a.m.** - Answer phone inquiries from residents and potential guests in a respectful manner - Greet guests and visitors warmly and make them feel welcome - Receive and redirect mail, phone calls, packages, etc. using a computer based platform - Ensure that lobby area is clean and tidy at all...

  • Part-time Night Auditor

    2 days ago

    North Vancouver, Canada North Vancouver Hotel Full time

    **Key** **Accountability** - Verify the accuracy of transactions and completing daily revenue audits. - Post transactions, performing end-of-day procedures, compiling and running statistical reports, preparing breakfast. - Perform Guest Services duties during the overnight shift including check-ins and check-outs, answering and transferring phone calls and...

  • Hotel Night Auditor

    4 days ago

    North Vancouver, Canada Lonsdale Quay Hotel Full time

    The Lonsdale Quay Hotel, located at Northshore's vibrant waterfront, is currently seeking to hire a highly professional, ethical and customer service oriented, Hotel Night Auditor, to be a part of our front desk team. **Full Job Description** **Main Responsibilities** - Process the night audit accounting functions according to hotel specifications. -...

  • Staff Accountant

    4 weeks ago

    North York, ON, Canada Vaco Full time

    About the Opportunity Responsible for Accounts Payable, Accounts Receivable, and ensuring timely payment of expenses Reconciles accounts and posts to journals; solves problems with accounts reconciliations Performs routine accounting work following established procedures, such as posting a variety of accounting entries and preparing invoices ...

  • Barista - Full Time/ Part Time

    4 days ago

    North York, Canada Secondcup Full time

    _______________________ **A) CAFE LOCATION** Second Cup At sheppard Centre 4841 Yonge St ( Sheppard Centre ) We will give preference to those who live within a reasonable commuting distance. - _______________________ **B) CAFE DETAILS** We are an established Second Cup cafe located inside Sheppard Centre shopping mall in heart of North york. The mall...

  • Tearista (Full-time/part-time)

    1 month ago

    North York, Canada Ten Ren's Full time

    **Tearista (Full-time/Part-time)** We are searching for friendly, energetic, highly motivated individuals who will thrive in a fast-paced, team-oriented environment and is currently hiring Part Time and Full Time Tearista and Wait Staff throughout the GTA. **Job Types**:Part-Time and Full-Time, Permanent *Part time requires a minimum of 3 days a week with...

  • Hotel Night Auditor

    3 months ago

    North Vancouver, Canada Pinnacle Hotel at the Pier Full time

    **General** Pinnacle Hotel at the Pier as a unique, boutique style property, is seeking for an overnight Night Audit who must be a multi-functional individual who is driven to always exceed our guests’ expectations with an attention for detail. The individual possesses strong interpersonal skills and a positive attitude towards their work and their fellow...

  • Full Time/part Time Rpn

    7 months ago

    North York, Canada 147 Elder Street Inc Full time

    The RPN provides optimal nursing care and contributes to the delivery of high quality resident centered care by: - Carrying out clinical care consistent with the Careplan and updating as required in consultation with the Charge Nurse - Supporting residents’ independence, dignity, social, emotional and cultural well-being - Supporting 147 Elder’s REST...