Scale Operator

4 weeks ago

Toronto, Canada Gerdau Full time

**LOCATION**:

- ** Posted on Jan 29, 2024**:

- **Toronto, Ontario, Canada**

**AREA**:
**Production & Operations**

Gerdau is the leading company in the production of long steel in the Americas and one of the major suppliers of specialty long steel in the world. With more than 45,000 employees, Gerdau has an installed capacity of more than 25 million metric tons of steel, and it is the largest recycler in Latin America, and around the world, it transforms millions of metric tons of scrap into steel every year.

Gerdau Long Steel North America is a leader in mini-mill steel production and steel recycling in North America, with an annual manufacturing capacity of approximately 10 million metric tons of mill finished steel products. Through a vertically integrated network of mini-mills, scrap recycling facilities and downstream operations, the company serves customers throughout the U.S. and Canada, offering a diverse and balanced product mix of merchant steel, rebar, structural shapes, fabricated steel, flat rolled steel and wire rod.

**JOB SUMMARY**:
Operates Scales to weigh incoming and outgoing vehicles for either delivery or pickup of scrap materials.

Will be dealing with customers on daily basis. Customer service and multitasking skills are highly desired.

**NATURE AND SCOPE**:
**PRINCIPAL ACCOUNTABILITIES**:

- Enthusiastic greeting of customers and direct them to various locations in the facility
- Record weights and other supporting documentation on tickets. This includes accurate recording of load deductions (non-conforming material), re-pricing as directed by Buyers, printing and distributing scale tickets as required.
- Maintain daily records of all purchases and sales transactions
- Process scale payments including pay adjustments; contact the Buyer to discuss contracts details and any changes
- Issue cash payments for customers that require immediate payment.
- Must be able to manage difficult customer situations effectively and professionally.
- Answer main telephone line and redirect all calls accordingly.
- Constantly maintain radio contact with the appropriate yard personnel including and being aware of Emergency calls and proper handling of different types of situations.
- Maintain and implement safe work procedures while ensuring all guests have been informed of and adhere to proper PPE requirements.
- Manage the work area by keeping all paperwork processed and neatly filed as well as maintaining cleanliness and orderliness of scale house and workstations according to 5S Standards.
- Daily cash reconciliation; review ticket purchases and complete daily cash count

**SKILLS AND ABILITIES**:

- This position must have basic MS Office computer skills and be able to communicate well with others.
- They must also have the ability accurately multitask at a fast pace positive manner.
- Must possess excellent telephone skills.
- Ability to communicate effectively when dealing with customers, carriers, and company drivers.
- High School Diploma or GED. Post-secondary education preferred.
- Gerdau believes in equal employment opportunity related to all employees and applicants for employment. It is the policy of Gerdau that there will be no discrimination against any employee or applicant for employment on the basis of race, religion, color, national origin, citizenship, marital status, sex, age, sexual orientation, genetic information, gender identity, veteran status, disability, or other legally protected status._

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