Scale House Operator

6 months ago

Toronto, Canada Gerdau Long Steel North America Full time

**About Us**

Gerdau Long Steel North America is a leader in mini-mill steel production and steel recycling in North America, with an annual manufacturing capacity of approximately 10 million metric tons of mill finished steel products. Through a vertically integrated network of mini-mills, scrap recycling facilities and downstream operations, the company serves customers throughout the U.S. and Canada, offering a diverse and balanced product mix of merchant steel, rebar, structural shapes, fabricated steel, flat rolled steel and wire rod. Gerdau is the largest recycler in the world. Each year, we transform millions of tons of scrap into steel that is used to build the future.

**Why you'll love it here**

At Gerdau it’s all about the people. Gerdau's growth is based on our purpose and on a vision focused on excellence. The measures of performance are customer satisfaction, the personal and professional growth of each employee, our communities, and the world. Our culture thrives by embracing diversity, encouraging innovation and creating products that serve humanity.

**Job Summary**:
Operates Scales to weigh incoming and outgoing vehicles for either delivery or pickup of scrap materials.

Will be dealing with customers on daily basis. Customer service and multitasking skills are highly desired.

**Nature and Scope**:
**Principal Accountabilities**:

- Enthusiastic greeting of customers and direct them to various locations in the facility
- Record weights and other supporting documentation on tickets. This includes accurate recording of load deductions (non-conforming material), re-pricing as directed by Buyers, printing and distributing scale tickets as required.
- Maintain daily records of all purchases and sales transactions
- Process scale payments including pay adjustments; contact the Buyer to discuss contracts details and any changes
- Issue cash payments for customers that require immediate payment.
- Must be able to manage difficult customer situations effectively and professionally.
- Answer main telephone line and redirect all calls accordingly.
- Constantly maintain radio contact with the appropriate yard personnel including and being aware of Emergency calls and proper handling of different types of situations.
- Maintain and implement safe work procedures while ensuring all guests have been informed of and adhere to proper PPE requirements.
- Manage the work area by keeping all paperwork processed and neatly filed as well as maintaining cleanliness and orderliness of scale house and workstations according to 5S Standards.
- Daily cash reconciliation; review ticket purchases and complete daily cash count

**Skills and Abilities**:

- This position must have basic MS Office computer skills and be able to communicate well with others.
- They must also have the ability accurately multitask at a fast pace positive manner.
- Must possess excellent telephone skills.
- Ability to communicate effectively when dealing with customers, carriers, and company drivers.
- High School Diploma or GED. Post-secondary education preferred.

Gerdau believes in equal employment opportunity for all and the importance of each employee and applicant as an individual. It is the policy of Gerdau that there will be no unlawful discrimination against any employee or applicant for employment on the basis of race, religion, creed, colour, national origin, citizenship, marital status, sex, age, sexual orientation, gender identity, disabilities, or other legally protected status. All external applicants must be legally eligible to work in the country of hire without current or future sponsorship.

Pay: $45,000.00-$47,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Schedule:

- Monday to Friday

**Language**:

- English (required)

Work Location: In person

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