Dealer Store Manager

2 weeks ago

Ottawa, Canada Freedom Mobile (Dealer) Full time

Our team of Retail Specialists help drive retail sales by offering best-in-class mobile plans to our customers. If you like to talk tech and engage directly with consumers then a spot on our team could be for you

**Want to expand your career without limits.see what we offer.**
- Team Oriented Environment
- Paid Training Program
- Group Benefits Plan
- Promote-from-within Policy

We are currently recruiting for a **Store Manager** to join our **Dealer Retail** location at **Bayshore Mall** in **Ottawa** on a **Full-Time** basis, who can do the following for our customers:
**Position Overview**

Create and support a positive team environment that builds morale and encourages top performance while maximizing store performance across all metrics through efficient supervision, goal setting and great customer service.

**A Day in the Life**
- Be a natural leader and empower others to succeed in their job while fostering a culture conducive to teamwork, continuous learning and growth and development
- Passionate in sharing the latest wireless technologies and motivated to provide creative solutions
- Provide frequent coaching and mentoring to ensure the success of each employee and the team
- Motivate your employees to perform to the best of their abilities in creative and engaging ways
- Oversee store operations and ensure a safe working environment while complying with Freedom's policies, procedures and best practices
- Recruit, retain and develop a high performing sales and service workforce
- Set clear objectives, give direction and take corrective action as part of effective performance management
- Build customer relationships by providing exceptional sales and service throughout the entire customer lifecycle
- Responsible for resolving all customer issues, with an ability to take swift and appropriate action in order to retain customers
- Act as a liaison across all departments within FREEDOM and AZ Wireless in order to resolve employee and/or customer issues

**Skills and Competencies**
- SETTING PERFORMANCE DIRECTION: Translating broader business initiatives into clear team objectives and concrete individual goals, aligning appropriately with other groups for efficient, coordinated action.
- MOTIVATING OTHERS: Creating a team environment where everyone wants to do their best and deliver results
- DELEGATING: Broadly sharing responsibility and accountability of both routine and important tasks and decisions. Let direct reports finish their own work.
- DEVELOPING AND COACHING OTHERS: Having awareness of each person's career goals; hold development discussions; and provide challenging tasks and assignments to promote development
- HOLDING PEOPLE ACCOUNTABLE: Monitoring progress and results; give feedback effectively and make tough decisions when appropriate.

**Experience**
- Minimum 2-3 years of progressive retail experience in a management role
- Previous experience in the wireless industry is preferred
- Ability to travel to stores within assigned area
- Passion for the Retail Wireless industry
- Superior communication skills, written and verbal
- Highly Accountable
- Excellent Business Acumen and time management skills
- Post-secondary diploma/degree an asset

We thank all applicants for their interest, only those selected for an interview will be contacted.

AZ Wireless is building a team of talented people who wants to connect to a career without limits and help change Canadian wireless.

FREEDOM Mobile is transforming the Canadian wireless industry by ushering in a new generation of mobile plans that are unmatched by any competitor. We are rapidly increasing our subscriber count and need talented professionals to help drive our vision at becoming the best mobile operator in the country Be a part of something truly special and learn why FREEDOM Mobile is the fastest growing telecom company in Canada**Join us..Make a difference**.

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: In person

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