Host/hostess

3 months ago

Edmonton, Canada Gyukaku Japanese BBQ Edmonton Full time

Job Overview: We are seeking a friendly and customer-oriented individual to join our team as a Host/Host. As a Host/Host, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their dining experience starts off on the right foot. This is an important role in creating a positive and inviting atmosphere for our guests. Duties: - Greet guests with a friendly and welcoming attitude - Escort guests to their tables and provide menus - Manage the waitlist and seating arrangements - Assist in coordinating reservations and special requests - Answer phone calls and assist with inquiries or reservations - Maintain cleanliness and organization of the host/host station - Collaborate with servers, kitchen staff, and management to ensure smooth operations Skills: - Excellent phone etiquette and communication skills - Strong guest service skills with a focus on hospitality - Familiarity with hotel or restaurant operations is a plus - Proficiency in using POS systems for order entry and seating assignments - Ability to work in a fast-paced environment while maintaining composure - Strong problem-solving skills and ability to handle difficult situations calmly - Knowledge of food service procedures and basic food safety guidelines We offer competitive pay rates, flexible scheduling, and opportunities for growth within our organization. If you have a passion for providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you Note: All positions at our company are paid, including internships.

**Job Type**: Part-time

**Benefits**:

- Flexible schedule

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Night shift
- Weekends as needed

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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