Host/hostess

5 months ago


Edmonton, Canada DoubleTree by Hilton West Edmonton Full time

Join one of the largest hotel teams in Edmonton at Stages Kitchen & Bar within the DoubleTree by Hilton West Edmonton _STAGES Kitchen and Bar is famous for it's classic flavors and crafted cocktails to create memorable food experiences._
- **We are looking for a FT Host/Hostess to join our Stage Kitchen & Bar Team This could include breakfast, lunch and dinner service.**_

**Basic Purpose**:
Reporting to the Food & Beverage Services Manager, the Hostess/Host provides quality service to restaurant customers by greeting and seating them as well as processing their bills promptly and courteously.

**Major Responsibilities and Duties (to fulfill major purpose)**:

- Meet and exceed customer and team member expectations by providing superior service and teamwork
- Provide value added service by doing whatever reasonable and possible to meet or exceed customer expectations
- Communicate effectively with customers, co-workers and supervisors
- Demonstrate teamwork by cooperating and assisting co-workers as needed
- Handle difficult situations effectively
- Meet superior service standards
- Perform other duties as required to provide superior service and teamwork
- Ensure that restaurant is in proper condition for arrival of customers
- Provide work direction for servers and buspersons, verifies that their work stations are stocked, neat and orderly
- Check the overall condition of the dining room, ensuring its readiness for customers
- Contribute to restaurant customer satisfaction by courteously greeting and escorting them to their seats
- Present menus, suggesting cocktails and daily specials
- Exhibit knowledge of all items on the menu and wine list
- Acquire a working knowledge of hotel, in-house facilities and local information to respond to customer questions in these areas as required
- Process customer restaurant bills promptly and accurately
- Send all room charges immediately to Front Desk for posting
- Inquire into level of customer satisfaction and attempt to rectify any complaints and/or refer to the Restaurant Manager
- Make accurate operations reports for management or supervisor as requested
- Follow hotel grooming and dress standards
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
- Maintain a favourable working relationship with all company employees to foster and promote a cooperative and harmonious work environment
- Project a favourable image of SilverBirch Hotels & Resorts to the public at all times

**Skills, Knowledge and Abilities Required**:

- Energetic and flexible, able to work well under pressure
- Excellent communication skills
- Passion for providing superior customer service
- Self-motivated, creative, and capable of working in a team environment

**Working Conditions**:

- Weekend and holiday hours as required
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time

**Experience, Training and Education (demonstrating requirements)**:

- ProServe required
- Minimum 1 year guest service experience or food service support preferred

T_his job posting is for a position at a hotel that is owned and operated by an independent franchisee (SilverBirch Hotels & Resorts). The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee._

**Job Types**: Full-time, Permanent

**Salary**: $15.68 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Paid time off
- Store discount
- Vision care

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Tips

Application question(s):

- We are looking for open availability for breakfast, lunch or dinner service. Are you available for these types of shifts?
- Do you currently reside in Canada?
- Have you ever worked in a hotel restaurant before?

**Experience**:

- Food Service Host or Hostess: 1 year (preferred)

Licence/Certification:

- ProServe (preferred)

Work Location: In person


  • Host / Hostess

    5 months ago


    Edmonton, Canada Jayman BUILT Full time

    **A Profession in New Home Sales?**: **The Journey Starts Here.** Jayman BUILT, one of Alberta’s top home builders, currently has openings for Single Family Hosts/Hostess’ at our Edmonton location in Marquis. As a Single-Family Host/Hostess, you understand customer service is everything. You will be the first person to greet potential customers as they...


  • Edmonton, Alberta, Canada Kyoto Sushi Japanese Restaurant Full time

    About Kyoto Sushi Japanese RestaurantWe are a dynamic and customer-focused restaurant seeking an experienced host/hostess to join our team. As a host/hostess, you will be the first point of contact for our customers, setting the tone for their dining experience.

  • Host/hostess

    5 months ago


    Edmonton, Canada West Edmonton Mall Full time

    A Host/Hostess at L2 Grill is responsible for establishing that essential first connection with our guests. **Primary Responsibilities**: - Greeting and hosting of customers, and maintaining the highest levels of courtesy, friendliness and hospitable attitude throughout. - Receiving and recording patrons' reservations and assigning tables while keeping...

  • Host/hostess

    5 months ago


    Edmonton, Canada West Edmonton Mall Full time

    A Host/Hostess at L2 Grill is responsible for establishing that essential first connection with our guests. **Primary Responsibilities**: - Greeting and hosting of customers, and maintaining the highest levels of courtesy, friendliness and hospitable attitude throughout. - Receiving and recording patrons' reservations and assigning tables while keeping...

  • Hostess/host

    5 months ago


    Edmonton, Canada El Jardin Full time

    **El Jardin is a premium casual Latin Inspired restaurant located in downtown Edmonton. Offering fresh & creative dishes featuring a modern spin on Latin plates and bites. We are looking to add new Host/Hostess to our team!** **Host/Hostess responsibilities include greeting guests, providing accurate wait times, escorting customers to the dining and bar...


  • Edmonton, Alberta, Canada Gateway Casinos & Entertainment Limited Full time

    Job SummaryWe are seeking a skilled and friendly Host/Hostess to join our team at Gateway Casinos & Entertainment Limited. As a Host/Hostess, you will be responsible for creating a welcoming atmosphere for our guests, managing the flow of the restaurant, and generating customer loyalty.Key ResponsibilitiesEngage with guests and provide a premium...

  • Host/hostess

    2 months ago


    Edmonton, Canada Cora Breakfast and Lunch Full time

    We are seeking full-time and part-time Hostesses (INCLUDING STUDENTS) to fill our morning & day shifts. Restaurant experience IS NOT required. Looking for energetic, pro-active, personable, and team-oriented hosts. Flexibility for part-time hostesses includes one or two shifts per week. All shifts end at 3:45pm. Cora Breakfast & Lunch is a specialized...


  • Edmonton, Alberta, Canada Denny's Full time

    Front of House Host/Hostess OpportunityWe are seeking enthusiastic and upbeat personalities to join our team as Front of House Host/Hostesses. As a key member of our restaurant team, you will be responsible for providing a world-class impression on each and every guest, while supporting your team in any way possible.Key ResponsibilitiesProviding exceptional...


  • Edmonton, Alberta, Canada Denny's Full time

    Front of House Host/HostessWe are seeking enthusiastic and upbeat personalities to join our team as Front of House Host/Hostesses. As the face of our restaurant, you will be responsible for providing a world-class impression on each and every guest.Key ResponsibilitiesProvide exceptional customer service and support to guests and team membersAnswer phone...

  • Host/hostess

    5 months ago


    Edmonton, Canada El Corazon SW - Keswick Full time

    El Corazón _“The Heart”_, is a new Latin Inspired restaurant opening a 2nd location in Keswick. Offering fresh & creative dishes featuring a modern spin on Latin plates. We are looking to add Hosts to our team! Host/Hostess responsibilities include greeting guests, providing accurate wait times, escorting customers to the dining and bar areas, taking...


  • Edmonton, Alberta, Canada Gateway Casinos & Entertainment Limited Full time

    Job SummaryWe are seeking a skilled and friendly Steakhouse Host/Hostess to join our team at Gateway Casinos & Entertainment Limited. As a Host/Hostess, you will be responsible for creating a welcoming atmosphere for our guests, managing the flow of the restaurant, and providing exceptional customer service.Key ResponsibilitiesEngage with guests and provide...


  • Edmonton, Alberta, Canada Gateway Casinos & Entertainment Limited Full time

    Job SummaryWe are seeking a skilled and friendly Host/Hostess to join our team at Grand Villa Casino. As a Host/Hostess, you will be responsible for creating a welcoming atmosphere for our guests and ensuring a seamless dining experience.Key ResponsibilitiesManage the flow of the restaurant, including seating arrangements and reservations.Process payments...


  • Edmonton, Alberta, Canada Denny's Full time

    Front of House Host/HostessWe are seeking enthusiastic and upbeat personalities to join our team as Front of House Host/Hostesses. As the life and spirit of our restaurants, hosts play a crucial role in creating memorable experiences for our guests.Our restaurants offer unique opportunities for personal growth and development, with a focus on team...


  • Edmonton, Alberta, Canada Denny's Full time

    Front of House Host/HostessWe are seeking enthusiastic and upbeat personalities to join our team as Front of House Host/Hostesses. As the life and spirit of our restaurants, you will be responsible for providing a world-class impression on each and every guest.Key Responsibilities:Provide exceptional customer service and support your team in any way...

  • Host/hostess

    6 months ago


    Edmonton, Canada Montana's Full time

    **Montana’s is searching for a Part time Host/Hostess** Montana’s is where BBQ-lovers, friends and family alike get together in an energetic gathering place to devour mouth-watering favourites fresh off the grill. We’re looking for friendly, down-to-earth Team Members who are passionate about cooking or serving the best BBQ in Canada and want to have...


  • Edmonton, Canada Montana's BBQ & Bar Full time

    Montanas South Edmonton Common is looking to bring some new people to our team! Host/hostesses would be responsible for: - Welcome guests in a warm and friendly manner. - Ascertains their dining needs. - Seats guests and manage the seating chart. - Monitors restaurant activity to determine seating and dining flow. - Responds to guest inquiries and requests...


  • Edmonton, Alberta, Canada Reign Full time

    Overview of the RoleWe are seeking a skilled and experienced host/hostess to join our team at Reign. As the first point of contact for customers, you will play a crucial role in creating a welcoming and memorable dining experience.Salary InformationThe estimated annual salary for this position is approximately $40,000 to $50,000, based on industry standards...


  • Edmonton, Alberta, Canada Randstad Full time

    Are you a coffee enthusiast looking for a new challenge? We're seeking vibrant hosts and hostesses to join our Nespresso boutique team. As a welcoming face, you'll engage with customers and provide an exceptional experience. This seasonal position is perfect for those looking to kickstart a sales career and gain valuable experience. You'll have the...


  • Edmonton, Alberta, Canada Tropika Malaysian Cuisine Full time

    Job Description for Food and Beverage Host/Hostess Coordinator at Tropika Malaysian CuisineWe are seeking a highly skilled and experienced Food and Beverage Host/Hostess to join our team at Tropika Malaysian Cuisine. As the face of our restaurant, you will be responsible for delivering exceptional customer service, ensuring seamless dining experiences, and...

  • Host/hostess

    2 months ago


    Edmonton, Canada DoubleTree by Hilton West Edmonton Full time

    For the sixth year in a row, Hilton has been recognized for it's exceptional workplace culture and named as one of the World's Best Workplaces by Fortune Magazine. Hilton ranked #3 on the list of the top 25 companies and remained the only hospitality company on the list. Hilton Team Members attribute the Company's culture, benefits and inclusive environment...