Project Manager

6 days ago

Remote, Canada Lyrical Security Full time

The Project Manager is responsible for end-to-end delivery of Lyrical Security programs/projects and directly manages the full project lifecycle. Working as a key team member in the Lyrical PMO, this role is critical to successful service delivery and a positive client experience. Lyrical Project Managers demonstrate a strong ability to drive organization and professionalism in a fast-paced environment, with strong communication skills inside the company and outward to our customers and partners.

The Project Manager creates project plans and associated artifacts as applicable; executes project kickoff and closeout meetings; ensures that the project scope is effectively communicated and managed; creates and manages the project schedule/timelines; ensures service delivery and customer deliverables are high-quality and consistent; manages any risks and/or issues with appropriate internal communication and escalation as required; actively monitors and manages the project budget (both dollars and associated hours of effort); proactively removes delivery roadblocks; and facilitates communication both internally at Lyrical and to key project stakeholders.

The key to success as a Project Manager at Lyrical is the ability to assess and adapt. Lyrical offers highly tailored services to a range of clients which requires Project Managers to think critically, understand the unique needs of each project-client combination, determine which tools and artifacts are most applicable, and actively participate as a member of the team.

**Responsibilities**
- Work as the primary liaison between Lyrical, Lyrical partners, and customer stakeholders to facilitate project and program delivery.
- Create, update, and execute project plans and schedules against scoped deliverables and milestones. This includes Project Charters, timelines, communication plans, RAID logs, and other best practices as applicable to each engagement.
- Adapt and adjust plans to customer needs and project risks as required
- Proactively anticipate and/or detect project delivery risks and participate in resolving impediments to successful project delivery.
- Balance and prioritize the needs of multiple parallel projects.
- Maintain the project tracking and management system data with a strong attention to detail, ensuring complete, accurate, and timely data entry.
- Facilitate Kick-Off and recurring status meetings for engagements to ensure scope, roles, timelines, and rules of engagement are clear and on track.
- Actively drive issue resolution and communicate project challenges (both internally and externally) for prompt handling to minimize impact.
- Manage project budgets for both fixed price and time + materials contracts including active monitoring and reporting to identify risks, initiate change requests as required, or drive potential escalations.
- Plan and manage internally Lyrical initiaitves, as required.
- Balance the internal needs of Lyrical with the needs of clients and partners for shared success.
- Adhere to Lyrical’s project management methodologies while identifying opportunities for enhancement.
- Foster a client-centric approach that demonstrates adaptability and a positive experience in all interactions

**Qualifications**
- 3+ years of project management or a combination of project management and business analysis (experience with client delivery is preferred)
- Demonstrated ability to manage and prioritize multiple project simultaneously
- Strong communication and facilitation skills with the ability to drive discussion toward specific goals
- Comfort operating confidently with partial information/uncertainty
- Experience measuring project costs, resource utilization, and providing timely reporting of key metrics
- Willing to learn and adapt in a high-demand environment with evolving needs and processes
- Passionate about the opportunity to grow with an organization that values and enables project management
- Ability to influence people and outcomes without formal authority
- Experience with business analysis, process mapping, workbook creation, etc. (nice to have)
- Exposure and understanding of Information Security/Cybersecurity industry and a fundamental understanding of the work conducted by Cybersecurity firms, preferred but not required
- PMP, CBAP or like certification is strongly preferred but not required

**About Lyrical Security**
- We encourage people from underrepresented groups to apply. In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Lyrical Security also strives to prevent other, subtler forms of inappropriate behavior from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Lyrical Security._

**Salary**: $85,000.00-$95,000.00 per year

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