Service Appointment Coordinator

1 month ago

Toronto, Canada Gyro Auto Group- MazdaHyundai Full time

Gyro Group of Companies are currently seeking a dedicated **Service Appointment Coordinator/BDC **to become a valuable part of our team In the role of a Service Appointment Coordinator, your responsibilities will encompass managing scripted calls, both incoming and outgoing, and arranging as well as verifying service appointments for our esteemed customers. Moreover, you'll play a vital role in conducting subsequent follow-up calls to ensure that customers enjoyed a top-notch experience during their service appointments.

We are fortunate to share a unique environment here at Gyro with a dedicated, highly skilled workforce that has a proven foundation built on three virtues**:Humble, Hungry **and **People Intelligence**.

We offer aggressive pay plans, benefits and a rewarding career path. Join a growing organization with a dynamic atmosphere, where opportunity for advancement awaits.

**Responsibilities**:

- Scheduling service appointments for clients vehicles in a courteous and efficient manner
- Answering incoming calls
- Confirm appointments and reschedule missed appointments
- Directing all customer inquiries accordingly
- Identify and escalate priority issues
- Follow up calls
- Assist in-person customer overflow on Service Advisor desk as required

**Required Skills**:

- Previous experience in similar role considered an asset
- Excellent verbal and written communication skills
- Listening skills
- Problem analysis and problem solving
- Customer service orientation
- Organizational Skills
- Team work
- Multitask

**Additional Perks**:
At Gyro, we redefine the dealership experience by offering a multitude of exceptional benefits:

- Competitive compensation ensuring your efforts are duly rewarded.
- Emphasis on work/life balance, recognizing the importance of personal time.
- Comprehensive training programs to continuously develop your skills and expertise.
- Extensive corporate support to facilitate your professional journey.
- Mentorship and development opportunities to guide your career growth.

Introducing our New Registered Retirement Savings Plan:
Our commitment to our team's future extends further with the introduction of a pension plan. This strategic investment not only reflects our gratitude for your hard work and dedication but also underscores our enduring dedication to your financial stability and security.

Social Events:
Join our closely-knit community through company-hosted social gatherings and celebrations, fostering a welcoming and enjoyable work atmosphere.

Diverse Workforce:
Become a part of our inclusive and collaborative workforce, where diversity is celebrated and teamwork thrives, creating a vibrant and welcoming environment for all.

Involved Management:
Experience the support of engaged management and owners who prioritize your growth, success, and overall job satisfaction.

Room for Growth:
Gyro has been in business for over 45 years and we are committed to nurturing talent. Expect a clear career trajectory with ample opportunities for advancement, growth, and skill enhancement.

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$19.00 per hour

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Extended health care
- Paid time off
- Vision care

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (required)
- Appointment Coordinator: 1 year (required)

Work Location: In person

  • Service Appointment Coordinator

    6 days ago

    Toronto, Canada Gyro Auto Group- MazdaHyundai Full time

    **Gyro Mazda** is now hiring a **Service Appointment Coordinator** to join our team! As a Service Appointment Coordinator, you will handle both inbound and outbound scripted calls and setting/confirming appointments for service customers. If you are energetic, well-spoke and have a passion for delivering excellent customer service with a "Team Player"...

  • Service Appointment Coordinator

    2 weeks ago

    Toronto, Canada Gyro Auto Group- MazdaHyundai Full time

    **Gyro Mazda** is now hiring a **Service Appointment Coordinator** to join our team! As a Service Appointment Coordinator, you will handle both inbound and outbound scripted calls and setting/confirming appointments for service customers. If you are energetic, well-spoke and have a passion for delivering excellent customer service with a "Team Player"...

  • Service Appointment Coordinator

    2 weeks ago

    Toronto, Canada Gyro Auto Group- MazdaHyundai Full time

    **Gyro Mazda** is now hiring a **Service Appointment Coordinator** to join our team! As a Service Appointment Coordinator, you will handle both inbound and outbound scripted calls and setting/confirming appointments for service customers. If you are energetic, well-spoke and have a passion for delivering excellent customer service with a "Team Player"...

  • Bdc/service Appointment Coordinator

    1 month ago

    Toronto, Canada Gyro Auto Group- MazdaHyundai Full time

    Gyro Mazda is currently seeking a dedicated **BDC/Service Appointment Coordinator** to become a valuable part of our team! In the role of a Service Appointment Coordinator, your responsibilities will encompass managing scripted calls, both incoming and outgoing, and arranging as well as verifying service appointments for our esteemed customers. Moreover,...

  • Appointment Coordinator

    1 month ago

    Toronto, Canada Lexus on the Park Full time

    Are you a highly motivated, dedicated and driven individual? If you answered yes to all three, then you are the right person to join our team as a **Full-Time Service Appointment Coordinator **with Lexus on the Park! **About Lexus on the Park**: Under the umbrella of Canada One Auto Group, Lexus on the Park strives to provide an experience that is memorable...

  • Appointment Coordinator

    2 weeks ago

    Toronto, Canada Downtown AutoGroup Full time

    Appointment Coordinator - Elevate Your Career at Downtown AutoGroup!Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industry? Downtown AutoGroup, is seeking a committed Appointment Coordinator to join our dynamic team!Our CompanyDowntown AutoGroup is not just a collection of dealerships; we are a...

  • Appointment Coordinator

    2 weeks ago

    Old Toronto, Canada Lexus LC Full time

    Appointment Coordinator - Elevate Your Career at Downtown AutoGroup! Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industry? Downtown AutoGroup, is seeking a committed Appointment Coordinator to join our dynamic team! Our Company Downtown AutoGroup is not just a collection of dealerships; we are...

  • Appointment Coordinator

    2 weeks ago

    Toronto, ON, Canada Lexus LC Full time €18 - €20

    Appointment Coordinator - Elevate Your Career at Downtown AutoGroup! Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industry? Downtown AutoGroup, is seeking a committed Appointment Coordinator to join our dynamic team! Our Company Downtown AutoGroup is not just a collection of dealerships; we...

  • Appointment Coordinator

    4 weeks ago

    Toronto, Canada Lexus Downtown Full time

    **Responsibilities for this role include**: - Answering all inbound calls in an efficient, friendly and timely manner within 2 rings. - Answer and assist guests with all inquiries. - Schedule all service appointments for the dealership. - Proactive make outbound calls and achieve daily outbound call targets. - Perform service related tasks as directed by...

  • Bilingual Service Appointment Coordinator

    1 week ago

    Toronto, Canada Adecco Canada Full time

    Adecco is currently seeking a full-time experienced Bilingual Service Appointment Coordinator to join our esteemed client, Porsche, a leading luxury automotive manufacturer and retailer specializing in high-performance sports cars, SUVs, and sedans in North York, ON. Within the After Sales department, in this role you will play a pivotal role in delivering a...

  • Appointment Coordinator

    1 month ago

    Toronto, Canada Lexus Downtown Full time

    **Responsibilities for this role include**: - Answering all inbound calls in an efficient, friendly and timely manner within 2 rings. - Answer and assist guests with all inquiries. - Schedule all service appointments for the dealership. - Proactive make outbound calls and achieve daily outbound call targets. - Perform service related tasks as directed by...

  • Administrative and Appointments Coordinator

    1 month ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:08/14/2023 **Req ID**: 28666 **Faculty/Division**: Temerty Faculty of Medicine **Department**: Department of Laboratory Medicine & Pathobiology **Campus**: St. George (Downtown Toronto) **Position Number**: 00053372 **Description**: **About us**: Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of...

  • Administrative and Appointments Coordinator

    1 month ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:05/16/2023 **Req ID**: 28666 **Faculty/Division**: Temerty Faculty of Medicine **Department**: Department of Laboratory Medicine & Pathobiology **Campus**: St. George (Downtown Toronto) **Position Number**: 00053372 **Description**: **About us**: Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of...

  • Administrative and Appointments Coordinator

    1 month ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:02/10/2023 **Req ID**: 28666 **Faculty/Division**: Temerty Faculty of Medicine **Department**: Department of Laboratory Medicine & Pathobiology **Campus**: St. George (Downtown Toronto) **Position Number**: 00053372 **Description**: **About us**: Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of...

  • Appointment Coordinator

    1 month ago

    Toronto, Canada Metro Inc. Full time

    **Position Title**: ***Appointment Coordinator **Requisition ID**: 34324 **Career Group (ADSP)**: ***Distribution Center **Division**:Logistics and Distribution (80190524) **Department**: ***Logistics and Distribution **Work Location**:METRO ON - 170 THE WEST MALL (#A-WEST) **Province**:Canada : Ontario **Position Type**:Permanent **Summary** This...

  • Appointment Coordinator

    2 weeks ago

    Old Toronto, Canada Hearing Solutions Full time

    LOOKING FOR THE PERFECT JOB? WANT to HAVE MORE FUN & FEEL MORE FULFILLED AT WORK BY HELPING OTHERS?Hearing Solutions in North York seeks a SUPERSTAR for our Patient Outreach Coordinator Department to help fulfill our vision of having the most satisfied customers in hearing health care!Place this phrase at the top of your cover letter: “I love people and I...

  • Appointment Coordinator

    2 weeks ago

    Toronto, ON, Canada Hearing Solutions Full time

    LOOKING FOR THE PERFECT JOB? WANT to HAVE MORE FUN & FEEL MORE FULFILLED AT WORK BY HELPING OTHERS? Hearing Solutions in North York seeks a SUPERSTAR for our Patient Outreach Coordinator Department to help fulfill our vision of having the most satisfied customers in hearing health care! Place this phrase at the top of your cover letter: “I love people and...

  • Appointment Coordinator

    5 days ago

    Toronto, Canada Zanchin Automotive Group Full time

    Service Appointment Coordinator career and employment opportunity awaits you. Castle Honda , part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic ...

  • Appointments & Strategic Initiatives Coordinator

    5 hours ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:06/03/2024 **Req ID**: 37521 **Faculty/Division**: Temerty Faculty of Medicine **Department**: Dept of Psychiatry **Campus**: St. George (Downtown Toronto) **Position Number**: 00054452 **Description**: **About us**: Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the...

  • Appointment Coordinator

    5 days ago

    Toronto, Canada Zanchin Automotive Group Full time

    **Service Appointment Coordinator **career and employment opportunity awaits you.** - The Power to Move You_ **Castle Honda**, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an...