Field Computer Support Specialist

3 months ago

Edmonton, Canada U-Haul Full time

**Field Computer Support Specialist**:
If you are detail-oriented, relish variety, and feel at home around all kinds of technology, consider becoming U-Haul’s newest Field Computer Specialist. In this role you will be responsible for all computer and security systems in your area, traveling from place to place to maintain equipment and train users. In exchange U-Haul provides excellent perks and benefits as well as a caring company culture.

**U-Haul offers its Field Computer Specialists**:

- Paid holidays, vacation, and sick days, if eligible
- Career stability
- Gym Reimbursement Program, if eligible
- Opportunities for advancement
- Valuable on-the-job training
- Complete Benefit Plan, if eligible
- RRSP payroll deduction plan
- Deferred profit-sharing plan, if eligible
- You Matter Program (EAP)
- Mindset App Program
- Wellness Programs
- Discounts on Apple products, Dell computers, hotels, and more

**Field Computer Specialist Primary Responsibilities**:

- Maintain maximum uptime for computer systems and associated broadband connectivity
- Implement and maintain field computer systems for all entities within the assigned area
- Support and train users as needed
- Distinguish between user error and problems requiring escalation to software vendors
- Identify and coordinate solutions for security gaps and compliance issues
- Participate in ongoing continuous U-Haul education through U-Haul University

**Field Computer Specialist Minimum Qualifications**:

- Experience with technologies such as administration, security monitoring equipment, storage gates, alarm systems, doors, digital video equipment, printers, computers, VOIP, analog phones, air phones, and cash drawers
- Current, valid driver’s license and clean driving record

**Work Environment**:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes, or irritating chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves, or shields.

**Physical Demands**:
The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.

**About Us**:
Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

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