Abilities Claim Advisor

3 weeks ago

Hamilton, Canada St. Joseph's Healthcare Hamilton Full time

Posting #:
**23883**
- Openings Remaining:
**1**
- Full/Part Time:
**Full Time**
- Reg/Temp/Casual:
**Temporary**
- Union:
**Non-Union**
- Hours of Work:
**Monday to Friday; Days**
- Time of Day:
- Shift:
- Open Date:
**14/02/23**
- Closing Date:
**21/02/23**

***:
The Abilities Claim Advisor is responsible for assisting employees in all aspects of managing their absence and return to work due to illness or injury when the employee is off work or at risk of being off work for health reasons. The Abilities Claim Advisor assesses readiness for successful and timely return-to-work and engages with stakeholders to implement and support the return to work plan.

**QUALIFICATIONS**:

- Bachelor's degree in Kinesiology, Physiotherapy, Occupational Therapy, Psychology, Social Work or other regulated health professional
- Preferred Certified Professional in Disability Management (CPDM)
- Minimum 3 years’ experience in the field of disability management, rehabilitation, case management and return to work programs.
- Knowledge of STD (Short Term Disability), WSIB and LTD (Long Term Disability) adjudication processes as they relate to supporting claims benefits decision and facilitating return to work.
- Demonstrated knowledge of disability management principles and practice, both occupational and non-occupational.
- Experience in interpreting medical and functional information
- Comprehensive working knowledge of current legislation and standards (e.g.: confidentiality and privacy of information
- PHIPPA, Human Rights Codes, Occupational Health and Safety Act) as they relate to disability claims management and workplace accommodation.
- Relationship management skills to foster positive relationships e.g. with employees who are recovering from illness or injury, managers, HR staff, unions, 3rd party providers.
- Excellent problem solving and critical thinking skills.
- Proficient computer skills e.g. Microsoft Office Outlook, Word, PowerPoint, case management software (Parklane).
- Primarily office environment (hybrid model) with some local travel to client groups' work location for return to work planning.
- Excellent time management skills.

**RESPONSIBILITIES**:

- Support employees and managers through medical leave process following notification of employee illness or injury that requires sick time.
- Ensure relevant and appropriate medical documentation is provided within required timeframes.
- The Abilities claim advisor reviews medical documentation provided by employees and advises employees of further information to support their absence from work when required.
- Review and confirm medical documentation meet criteria to support employee’s absence, advise employees of further information to support absence from work when required (e.g.: completion of Attending Physician Statement (APS) required)
- Establish timeframes for further assessment and updated medical information as needed
- Collaborate with managers regarding absence prevention, timely and safe return to work and strategies to improve worker’s functional abilities
- Oversee and maintain contact with staff on short-term medical leaves.
- Facilitate employee re-integration to the workplace through planning, and coordinating timely return to work.
- Liaise and ensure timely completion of all documents with other health care professionals, third party consultants, disability insurance carriers, WSIB, LTD and private insurances.
- Request ergonomic assessment, job coaching and physical or cognitive demands analysis and job match analysis to facilitate work accommodation or return to work plan if required
- Ensure compliance with Human Rights Code, absence policies and practices, LTD contract, Occupational Health and Safety Act, WSIB, various collective agreements and department and organizational policies.
- Analyze statistics and reports on absenteeism and, accommodation and initiatives.
- Assist with creation of attendance and disability/accommodation programs and deliver training as required
- Provide ad hoc assistance on projects/initiatives within the unit/team/organization.

**HOURS OF WORK**:
Monday-Friday, days

**PLEASE NOTE**:
Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

**_ St. Joe’s fosters an environment where we celebrate diversity, where teams reflect the diversity of the community in which we serve, enhancing the connection to patients, clients, community, and each other._

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