Administrative Assistant Ii

3 weeks ago

Toronto, Canada University Health Network Full time

Full-time
- Department: Other (Not Listed)

**Company Description**:
The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

**Union**: Non-Union
**Site**:Toronto General Hospital
**Department**:Medical Assistance in Dying (MAID) Program
**Hours**:37.5 hours per week
**Salary**: $46,995 - $58,734 per annum
**Status**:Permanent Full-Time
**Closing Date**:June 6, 2024

Medical Assistance in Dying (MAID) is an, end-of-life care option available to eligible patients at UHN. The MAID Administrative Assistant will work closely with the MAID interprofessional team (Clinical Nurse Specialist, clinical coordinator and the executive leadership team) to coordinate and facilitate the efficient flow of service-related processes and administrative support of the MAID program. Additional clerical support may be required at various stages of the MAID process through liaising and effectively communicating with various internal and external contacts through administrative duties.

The MAID Administrative Assistant for the UHN MAID service will utilize knowledge of medical terminology and exercise judgment or decision-making to provide secretarial and clerical assistance to the MAID service, in support of professional/medical personnel throughout the MAID process, including:
Duties
- Provides scheduling support of service-related activities, presentations, and meetings
- Supports communications, updates, messaging on behalf of the MAID service
- Performs clerical support for post-provision documentation requirements, as needed
- Maintains up-to-date filing system, database, shared drive, and Share point
- Assists with database entry, audits, and development of statistic reports
- Assists with maintaining and updating contact lists and staff rosters
- Maintains repository of internal and external educational resources
- Supports MAID service with administrative activities and resource development as needed
- Assists with updates to the intranet site and public website
- Participates in project management, quality improvement projects, and evaluation activities

The MAID Administrative Assistant’s primary responsibility is with the Medical Assistance in Dying service, however, the incumbent will perform cross-functional duties, as assigned or requested, consistent with the job classification. The Administrative Assistant will report to the director of professional practice for MAID at UHN.

**Qualifications**:

- Completion of a post
- secondary office administration program at the diploma level or equivalent
- Minimum three (3) years related experience in a health care environment and/or teaching hospital
- Interest and/or comfort in communicating with patients, families, and inter-professional health care staff in the context of MAID and end-of-life care, preferred
- Previous experience in managing schedules, appointment booking, and administrative coordination of clinical workflows, preferred
- Previous experience in word-processing/data entry/spreadsheet software, including Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Access, Visio), preferred
- Proficiency in medical terminology, preferred
- Excellent verbal and written communication skills
- Excellent interpersonal skills and flexibility in dealing with diverse audiences
- Demonstrates excellent organizational, time management, and problem-solving skills
- Can deal effectively with ambiguity in time-sensitive scenarios
- Ability to produce high quality and accurate work in accordance with Hospital standards
- Ability to work well under pressure and manage multiple competing priorities
- Ability to use good judgment in assessing difficult situations
- Ability to work independently and as a team player
- Ability to perform duties in a self-directed manner
- Ability to maintain confidentiality

**Additional Information**:
**Why join UHN?**

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to y

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