Regional Lead, Process Improvement Northern Health
5 months ago
**Organization**: Northern Health
**Location**: Prince George
**Position Summary**:
Are you looking for that career that will allow you to combine your clinical expertise and your proven leadership skills? If you feel, you can deliver success by implementing strategies that focus the efforts of individuals on business goals, individual goals, team goals and translating them into positive outcomes - we want to hear from you.
In accordance with the Vision, Purpose, Values, and strategic direction, Northern Health aims to continuously improve processes and systems to enhance the quality of care services. The Regional Lead, Process Improvement provides oversight, mentoring, coaching, and operational management support to the Process Improvement team. The incumbent provides mentorship and coaching to individuals and teams working on business process management initiatives to incorporate best practices in Layered Enterprise Architecture Design (LEAD) and process improvement methodologies and standards. The Lead works closely with the Regional Manager, Continuous Improvement; Planning, Quality, and Information Management (PQIM); Service Network; and Operations leadership to assess current work processes and practices, identify duplicative or redundant processes, identify performance monitoring opportunities, and align processes within Process Architecture layer and Strategy Layer of the Business Architecture of Northern Health.
Starting salary will be approximately from $80,935 to $101,168 and will be based on education, training, experience, and salaries of similar positions
**Prince George** has a population of 89,490 (2021) local residents and is a service centre for approximately 320,000. Prince George has all of the amenities of a larger city mixed with the charm and friendliness of a smaller town. Check out Prince George for more information on what this community has to offer.
**What Northern Health has to offer you**:
- Comprehensive benefit packages including MSP, extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
- Four weeks vacation with one year of continuous service
- Financial Support for Moving Expenses is available for eligible positions
- Employee referral program
- Employer-paid training and leadership development opportunities
- Spectacular outdoor activities and the shortest commutes in BC
- “Loan Forgiveness Programs” are offered through the Federal and BC Government for eligible professions.
**Qualifications**:
- Bachelor’s degree in Business Administration, Public Administration or related field;
- Five (5) years of progressive and related work experience, including planning and deploying both business and I.T. initiatives and modeling business processes using a variety of tools and techniques;
- Or an equivalent combination of education, training and experience.
- Previous experience in health care or familiarity with health care information an asset.
***Skills and Abilities**:
- Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging business processes and system requirements.
- Demonstrated strategic thinking and analytical skills.
- Ability to lead a team, including performance management, change management, and work planning.
- Ability to identify, document, analyze, and improve processes collaboratively with leaders and teams, including experience modeling business processes using a variety of tools and techniques.
- Demonstrated knowledge of model-based representations that can be adjusted as required to collect, aggregate or disaggregate complex and conflicting information about the business.
- The ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture.
- Extensive experience planning and deploying both business and IT initiatives.
- Ability to communicate appropriately at all levels of the organization both verbally and in writing.
- Ability to act as liaison conveying information needs of the business to IT and data constraints to the business.
- Team player able to work effectively at all levels of the organization.
- Ability to influence others to move toward consensus.
- Strong situational analysis and decision making abilities.
***Who we are**:
Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community-based health care for a population of 300,000.
Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.
There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care faci
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