Regional Lead, Process Improvement Northern Health

5 months ago

Prince George, Canada BC Patient Safety & Quality Council Full time

**Organization**: Northern Health

**Location**: Prince George


**Position Summary**:
Are you looking for that career that will allow you to combine your clinical expertise and your proven leadership skills? If you feel, you can deliver success by implementing strategies that focus the efforts of individuals on business goals, individual goals, team goals and translating them into positive outcomes - we want to hear from you.

In accordance with the Vision, Purpose, Values, and strategic direction, Northern Health aims to continuously improve processes and systems to enhance the quality of care services. The Regional Lead, Process Improvement provides oversight, mentoring, coaching, and operational management support to the Process Improvement team. The incumbent provides mentorship and coaching to individuals and teams working on business process management initiatives to incorporate best practices in Layered Enterprise Architecture Design (LEAD) and process improvement methodologies and standards. The Lead works closely with the Regional Manager, Continuous Improvement; Planning, Quality, and Information Management (PQIM); Service Network; and Operations leadership to assess current work processes and practices, identify duplicative or redundant processes, identify performance monitoring opportunities, and align processes within Process Architecture layer and Strategy Layer of the Business Architecture of Northern Health.

Starting salary will be approximately from $80,935 to $101,168 and will be based on education, training, experience, and salaries of similar positions

**Prince George** has a population of 89,490 (2021) local residents and is a service centre for approximately 320,000. Prince George has all of the amenities of a larger city mixed with the charm and friendliness of a smaller town. Check out Prince George for more information on what this community has to offer.

**What Northern Health has to offer you**:

- Comprehensive benefit packages including MSP, extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
- Four weeks vacation with one year of continuous service
- Financial Support for Moving Expenses is available for eligible positions
- Employee referral program
- Employer-paid training and leadership development opportunities
- Spectacular outdoor activities and the shortest commutes in BC
- “Loan Forgiveness Programs” are offered through the Federal and BC Government for eligible professions.

**Qualifications**:

- Bachelor’s degree in Business Administration, Public Administration or related field;
- Five (5) years of progressive and related work experience, including planning and deploying both business and I.T. initiatives and modeling business processes using a variety of tools and techniques;
- Or an equivalent combination of education, training and experience.
- Previous experience in health care or familiarity with health care information an asset.

***Skills and Abilities**:

- Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging business processes and system requirements.
- Demonstrated strategic thinking and analytical skills.
- Ability to lead a team, including performance management, change management, and work planning.
- Ability to identify, document, analyze, and improve processes collaboratively with leaders and teams, including experience modeling business processes using a variety of tools and techniques.
- Demonstrated knowledge of model-based representations that can be adjusted as required to collect, aggregate or disaggregate complex and conflicting information about the business.
- The ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture.
- Extensive experience planning and deploying both business and IT initiatives.
- Ability to communicate appropriately at all levels of the organization both verbally and in writing.
- Ability to act as liaison conveying information needs of the business to IT and data constraints to the business.
- Team player able to work effectively at all levels of the organization.
- Ability to influence others to move toward consensus.
- Strong situational analysis and decision making abilities.

***Who we are**:
Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community-based health care for a population of 300,000.

Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.

There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care faci

  • Healthcare Leader

    1 month ago

    Prince George, British Columbia, Canada Northern Health Full time

    Job Title: Director - Full Time / À Temps PleinJob Summary:Northern Health is seeking a seasoned healthcare leader to join our team as a Director of Health Information Management. As a key member of our leadership team, you will be responsible for leading a team of professionals in delivering high-quality Health Information Management (HIM) services to our...

  • Healthcare Leader

    1 month ago

    Prince George, British Columbia, Canada Northern Health Full time

    Job Title: Director - Full Time / À Temps PleinJob Summary:Northern Health is seeking a seasoned healthcare leader to join our team as a Director of Health Information Management. As a key member of our leadership team, you will be responsible for leading a team of professionals in delivering high-quality Health Information Management (HIM) services to our...

  • Lead Quality Improvement Specialist

    4 weeks ago

    Prince George, British Columbia, Canada Northern Health Authority Full time

    Job SummaryWe are seeking a highly skilled and experienced Quality Improvement Lead to join our team at Northern Health Authority. As a key member of our organization, you will play a critical role in driving quality improvement initiatives and supporting healthcare professionals in achieving exceptional patient care.Key ResponsibilitiesProvide foundational...

  • Lead Quality Improvement Specialist

    4 weeks ago

    Prince George, British Columbia, Canada Northern Health Authority Full time

    Job SummaryWe are seeking a highly skilled and experienced Quality Improvement Lead to join our team at Northern Health Authority. As a key member of our organization, you will play a critical role in driving quality improvement initiatives and supporting healthcare professionals in achieving exceptional patient care.Key ResponsibilitiesProvide foundational...

  • Respiratory Therapist

    4 weeks ago

    Prince George, British Columbia, Canada Northern Health Authority Full time

    Job SummaryWe are seeking a highly skilled Respiratory Therapist to join our team at Northern Health Authority. As a Respiratory Therapist, you will play a critical role in providing high-quality patient care and contributing to the success of our Respiratory Services department.Key ResponsibilitiesProvide respiratory care to patients with a variety of...

  • Health Information Management Lead

    7 days ago

    Prince George, British Columbia, Canada Northern Health Authority Full time

    Job Summary:Northern Health Authority is seeking a highly skilled Health Information Management Lead to join our dynamic team in Northern BC. As a key member of our Health Information Management department, you will be responsible for providing leadership and guidance on the collection, access, and use of health information across the region.About the...

  • Regional Manager, Medical Staff Ohs Program

    5 months ago

    Prince George, Canada Northern Health Full time

    **Position Summary**: - Are you looking for that career that will allow you to combine your clinical expertise and your proven leadership skills? If you feel, you can deliver success by implementing strategies that focus the efforts of individuals on business goals, individual goals, team goals and translating them into positive outcomes - we want to hear...

  • Pharmacist - Northern Health Authority

    2 months ago

    Prince George, British Columbia, Canada Northern Health Authority Full time

    Job SummaryWe are seeking a highly skilled and dedicated Pharmacist to join our team at Northern Health Authority. As a key member of our pharmacy department, you will play a vital role in providing exceptional patient care and contributing to the delivery of high-quality health services in our region.Key ResponsibilitiesAssess and recommend individualized...

  • Executive Lead, Emergency and Trauma Services Manager

    1 week ago

    Prince George, British Columbia, Canada Northern Health Full time

    Job SummaryWe are seeking a highly experienced and skilled Executive Lead to provide leadership to regional planning processes focused on strategic and program planning, consultation, and advice on the Emergency and Trauma Service Network design.This role will stimulate and support quality improvement with data, information, evidence-informed practice...

  • Executive Lead for Emergency and Trauma Services

    2 weeks ago

    Prince George, British Columbia, Canada Northern Health Full time

    Job SummaryNorthern Health is seeking a highly skilled Executive Lead to provide leadership to regional planning processes focused on strategic and program planning, consultation and advice on the Emergency and Trauma Service Network design.This role involves stimulating and supporting quality improvement with data, information, evidence-informed practice...

  • Occupational Therapist

    2 weeks ago

    Prince George, British Columbia, Canada Northern Health Authority Full time

    Job SummaryAre you a registered Occupational Therapist looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an exciting opportunity for you to bring your excellent work ethic to our Occupational Therapy & Recreation department.Under the general supervision of the Chief Occupational Therapist in...

  • Pharmacist - Northern Health Authority

    4 weeks ago

    Prince George, British Columbia, Canada Northern Health Authority Full time

    Job SummaryWe are seeking a highly skilled and motivated Pharmacist to join our team at Northern Health Authority. As a Pharmacist, you will play a vital role in providing exceptional patient care and contributing to the success of our healthcare team.Key ResponsibilitiesAssess and recommend individualized treatments for patientsAct as the primary resource...

  • Pharmacist - Northern Health Authority

    4 weeks ago

    Prince George, British Columbia, Canada Northern Health Authority Full time

    Job SummaryWe are seeking a highly skilled and motivated Pharmacist to join our team at Northern Health Authority. As a Pharmacist, you will play a vital role in providing exceptional patient care and contributing to the success of our healthcare team.Key ResponsibilitiesAssess and recommend individualized treatments for patientsAct as the primary resource...

  • Health Informatics Specialist

    1 month ago

    Prince George, British Columbia, Canada Northern Health Authority Full time

    Job Summary We are seeking a highly skilled Health Informatics Specialist to join our team at Northern Health Authority. As a key member of our Health Informatics and Information Management department, you will play a critical role in leading and promoting the integration of information technologies and change initiatives that automate and/or enhance...

  • Health Informatics Specialist

    1 month ago

    Prince George, British Columbia, Canada Northern Health Authority Full time

    Job Summary We are seeking a highly skilled Health Informatics Specialist to join our team at Northern Health Authority. As a key member of our Health Informatics and Information Management department, you will play a critical role in leading and promoting the integration of information technologies and change initiatives that automate and/or enhance...

  • Physiotherapist - Northern Health Authority

    2 weeks ago

    Prince George, British Columbia, Canada Northern Health Authority Full time

    Job Summary We are seeking a highly skilled Physiotherapist to join our team at Northern Health Authority. As a Physiotherapist, you will be responsible for assessing, planning, implementing, educating, and evaluating patient response to physiotherapy treatment. You will be part of an interdisciplinary team and assist with hospital and departmental goals and...

  • Lead, Unified Communications and Technology

    1 month ago

    Prince George, British Columbia, Canada Northern Health Full time

    Job SummaryNorthern Health is seeking a highly skilled professional to lead the development, implementation, and adoption of Unified Communication and technology processes and procedures. The successful candidate will be responsible for managing a team of Analysts and Senior Analysts to facilitate staff engagement and use of communication tools and...

  • Lead, Unified Communications and Technology

    1 month ago

    Prince George, British Columbia, Canada Northern Health Full time

    Job SummaryNorthern Health is seeking a highly skilled professional to lead the development, implementation, and adoption of Unified Communication and technology processes and procedures. The successful candidate will be responsible for managing a team of Analysts and Senior Analysts to facilitate staff engagement and use of communication tools and...

  • Development Lead

    1 week ago

    Prince George, Canada Northern Health Full time

    p>The Executive Lead, Emergency and Trauma Services provides leadership to regional planning processes focused on strategic and program planning, consultation, and advice on the Emergency and Trauma Service Network design including implications for health services integration, human resources, information management, and resource allocation planning. This...

  • Regional Palliative Care Team Lead

    4 weeks ago

    Prince George, British Columbia, Canada Northern Health Authority Full time

    Job Title: Regional Palliative Care Consultation Team LeadWe are seeking a motivated and experienced Registered Nurse to join our Elder Programs, Hospice and Palliative Care department as a Regional Palliative Care Consultation Team Lead. This is a strategic and operational role that supports and champions an interdisciplinary team comprised of physicians...