Dispatch Coordinator

2 weeks ago


Montréal, Canada Reparation Dent Tec Repair Full time

Reparation Dent Tec Repair is a leading provider of dent repair services, specializing in automotive repairs. We pride ourselves on delivering exceptional service and exceeding customer expectations.

**Responsibilities**:

- Receive incoming repair requests and prioritize based on urgency and location.
- Coordinate with repair technicians to schedule appointments and dispatch them to job sites.
- Monitor technician progress and provide updates to customers as needed.
- Maintain accurate records of appointments, job statuses, and technician availability.
- Handle customer inquiries and resolve any issues or concerns in a timely manner.
- Collaborate with other departments to ensure efficient workflow and customer satisfaction.

**Requirements**:

- High school diploma or equivalent.
- Previous experience in dispatching, scheduling, or customer service preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in computer systems and scheduling software.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Knowledge of automotive repair industry is a plus.

**Salary**: $22.40 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- dispatching: 1 year (preferred)

Ability to Commute:

- Montreal, QC (required)

Ability to Relocate:

- Montreal, QC: Relocate before starting work (required)

Work Location: In person



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