Seasonal Customer Experience Representative

3 months ago

Nanaimo, Canada Indigo Books & Music Full time

**Company Description**
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning

We play by the following rules:

- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO
- Create a warm and welcoming environment in our stores
- Add joy to our customers' lives
- Leverage our product to tell stories
- Engage and connect with our customers on the floor
- Curate specific product collections for each customer you meet
- Ensure Visual Standards are followed and maintained
- Role model Indigo’s High Performance Characteristics
- Seek information regarding new products, promotions and programs
- Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
- Take accountability to respond to customer feedback in a timely manner
- Hold self and others accountable
- Own self-development and provide continuous feedback to colleagues and Leadership Team
- Share ideas with Leadership Team on how to improve the employee and customer experience

**Qualifications**
- Experience in specialty retail or a retail environment preferred but not required
- Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
- Demonstrated commitment to creating an exceptional employee and customer experience
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
- Availability to work a flexible schedule, including evenings, weekends, and holidays.
- Bilingualism (French/English) is required for all positions in Québec; other languages an asset

**Additional Information**

**WELCOME HOME

  • Seasonal Customer Ambassador

    2 months ago

    Nanaimo, British Columbia, Canada The Body Shop International Limited Full time

    We're looking for a Seasonal Customer Ambassador to join our team at The Body Shop International Limited. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and promoting our cruelty-free beauty products.About the RoleIn this role, you will have the opportunity to learn about our products, their...

  • Seasonal Customer Ambassador

    1 month ago

    Nanaimo, British Columbia, Canada The Body Shop International Limited Full time

    About This RoleWe're seeking a Seasonal Customer Consultant to join our team at The Body Shop. As a key member of our team, you will be responsible for providing exceptional customer service, offering advice on our products, and driving sales within the store.

  • Customer Experience Specialist

    2 months ago

    Nanaimo, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative RoleWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Nanaimo, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about products...

  • Customer Experience Specialist

    3 months ago

    Nanaimo, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative RoleWe are seeking a skilled Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Nanaimo, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about products and services,...

  • Customer Experience Specialist

    2 months ago

    Nanaimo, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Nanaimo, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate and informative...

  • Customer Experience Representative

    6 months ago

    Nanaimo, Canada Indigo Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution...

  • Customer Experience Representative

    6 months ago

    Nanaimo, Canada Indigo Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution...

  • Customer Experience Ambassador

    4 weeks ago

    Nanaimo, British Columbia, Canada Indigo Full time

    Indigo is dedicated to creating exceptional experiences for its customers. As a Customer Experience Representative, you will play a vital role in cultivating an environment that promotes authentic employee and customer connections.About UsWe are Canada's Cultural Department Store, passionate about books, beauty, and great stories. Our mission is to add joy...

  • Customer Service Representative

    2 months ago

    Nanaimo, British Columbia, Canada Executive Aviation Full time

    Customer Service RepresentativeAt Executive Aviation, we're seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for creating a safe and stress-free experience for travelers as they begin and end their journeys.Key Responsibilities:- Helping passengers check-in- Supporting...

  • Seasonal Sales Associate

    1 month ago

    Nanaimo, Canada OLIVE THIS AND MORE Full time

    **Overview** We are seeking enthusiastic and dedicated Seasonal Associates to join our team during the busy season. As a Seasonal Associate, you will play a crucial role in providing exceptional customer service, assisting with product demonstrations, and ensuring a positive shopping experience for our customers. This position is ideal for individuals who...

  • Customer Service Representative

    6 months ago

    Nanaimo, Canada Mid Island Consumer Services Cooperative Full time

    **Mid Island Co-op is hiring a part-time Customer Service Representative at our Victoria Crescent Gas Bar.** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: - Represent Mid Island Co-op by...

  • Customer Service Representative

    6 months ago

    Nanaimo, Canada Mid Island Consumer Services Cooperative Full time

    **Mid Island Co-op is hiring a part-time Customer Service Representative at our Woodgrove Gas Bar in Nanaimo** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: - Represent Mid Island Co-op...

  • Seasonal Events Outfitter

    3 months ago

    Nanaimo, Canada Cabela's Full time

    Pay Range: $17.40 - $22.40 **Summary**: Reporting to the Group Sales Manager, the Seasonal Events Associate performs duties associated with store events, participates in “short term” assignments and seasonal events to support the store as needed throughout the year. Every holiday season, Bass Pro Shops and Cabela’s transform our stores into a festive...

  • Customer Service Representative

    4 months ago

    Nanaimo, Canada Mid Island Liquor Full time

    **Mid Island Liquor is looking for part-time Customer Service Representatives at our Crossroads Liquor Store in Nanaimo, BC** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: - Represent...

  • Customer Service Representative

    6 months ago

    Nanaimo, Canada Mid Island Liquor Full time

    _**Mid Island Liquor is looking for a part-time Customer Service Representative at our Departure Bay Liquor Store in Nanaimo, BC**_ Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: -...

  • Customer Service Representative

    6 months ago

    Nanaimo, Canada Mid Island Liquor Full time

    _**Mid Island Liquor is looking for a part-time Customer Service Representative at our Nicol Liquor Store in Nanaimo, BC**_ Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: - Represent Mid...

  • Customer Service Representative

    6 months ago

    Nanaimo, Canada Mid Island Liquor Full time

    **Mid Island Liquor is looking for a full-time and a part-time Customer Service Representative at our Crossroads Liquor Store in Nanaimo, BC** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll...

  • Customer Service Representative

    1 month ago

    Nanaimo, Canada Mid Island Liquor Full time

    Mid Island Liquor is looking for part-time Customer Service Representatives at our Departure Bay Liquor Store located in Nanaimo, BC. Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: -...

  • Customer Care Representative

    7 months ago

    Nanaimo, Canada Sonova Full time

    Nanaimo, CanadaCustomer Care Representative - Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment?_ - Are you passionate about providing customer service that exceeds expectations?_ If so, we think you belong here at **Connect Hearing** as a **Customer Care Representative**! **Who we...

  • Customer Service Representative

    6 months ago

    Nanaimo, Canada Mid Island Liquor Full time

    Mid Island Liquor is looking for part-time and full-time Customer Service Representatives at our Nicol Liquor Store located in Nanaimo, BC. Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll...