Service Administrator

2 months ago


Richmond Hill, Canada Staffix Professional Staffing Full time

Our client, in the Healthcare industry, is looking for a Service Support Administrator to join their team. Your role as a Service Support Administrator is to support our Field Technicians.

**Responsibilities**:

- Contract renewals, data maintenance and corrections
- Processing invoices and credits, including error resolution
- Monitoring and activating agreements
- Establish & maintain maintenance schedules, including assigning technicians
- Customer Service requests and PO’s
- Maintain data integrity (contracts, equipment, invoices, service requests)

**Qualifications**:

- Bilingual (English & French)
- 2+ years’ experience in customer service or accounting (experience with contracts)
- Strong analytical and problem solver
- Microsoft Office (Word, Excel)
- Experience with contract software, CRM systems, Oracle/Siebel preferred

**The Offer**:

- $50-55K + Bonus
- Full Benefits (health, dental, life, RRSP match)
- 3 weeks of vacation
- Hybrid - 2 days in office

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Application question(s):

- Are you bilingual?
- What is your salary expectation?

**Experience**:

- Customer service: 2 years (preferred)

Work Location: Hybrid remote in Richmond Hill, ON



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