Arabic Bilingual Customer Service Officer

2 weeks ago


Vancouver, Canada VFS Services USA Full time

VFS Global, the world’s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide, is currently hiring Submission Officer in our V
**isa Application Center in Vancouver**. The office will specialize in supporting the end to end operations of the Visa Application whilst ensuring quality and ensuring compliance to these specialized processes.

Written & verbal communication skills in Arabic is preferred.

**Submission Officer**

**_ROLE AND RESPONSIBILITIES_**
- Handle cash and bank related transactions if assigned and ensure 100% accuracy
- Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
- Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
- Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
- Ensure that the entire process is completed within the mandated Turn Around Time
- Assist Deputy Manager/Operations Manager in execution of WB Project
**EXPERIENCE/QUALIFICATIONS REQUIRED**:

- **Fluent in **English** is a requirement for this position.**:

- **Bilingual and fluent in **Arabic **is a preferred for this position.**:

- Excellent written & verbal communication skills in both Arabic and English
- Minimum education: Bachelor’s degree or global equivalent
- Good knowledge of Microsoft Office packages
- A good attention to detail and high level of accuracy under tight timelines
- A proactive ‘can-do’ attitude
- Flexible / ready and willing to additional hours, if needed
- Attractive Pay and Medical benefits


  • Sales Specialist

    4 days ago


    Vancouver, Canada Hardex Brakes Corp. Full time

    **Arabic & English languages speaker, Sales Specialist (office-based part-time, Mon.Thu.)** Sending quotation to customer and follow up. Keep updated the customers’ folder with all related documents and contact details. Handle incoming sales calls as well as make outgoing sales calls **Job Type**: Part-time Part-time hours: 20-30 per...


  • Vancouver, BC, Canada Channel Full time

    Bilingual Customer Experience Specialist (Korean) We’re looking for a passionate, customer driven, and energetic Customer Experience Specialist to grow Channel Talk together. Channel Talk is an all-in-one customer service platform that helps businesses prioritize increasing LTV through VIP concierge experience. We are creating an environment where...


  • Vancouver, Canada Kore Brands Inc. Full time

    We are looking to fill a Customer Service / Administrative Assistant role at our head office. The individual in this hybrid role will split their time by: - Providing support to our sales and distribution team, to streamline workflow, and help drive sales growth. Other general office duties and administration should also be expected in this role, such as...


  • Vancouver, Canada Imperial PFS Full time

    **Bilingual Service Support Representative** **You’re legendary. We’re hiring. Let’s talk!** Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.” How do we do that? By empowering and...


  • Vancouver, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** - The Customer Service Officer (CSO) position supports teams of Relationship Managers/Analysts and/or Account Managers in meeting the day to day needs of the customers of those portfolios, as well as to onboard new customers to the bank....

  • Settlement Worker

    3 days ago


    Vancouver, Canada MOSAIC Full time

    **MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME...


  • Vancouver, Canada ABB OPTICAL Group Full time

    **JOB RESPONSIBILITIES** This position is responsible for leading the customer service team to provide superior service to our customers. The supervisors will plan the usage of resources and staff to achieve key objectives. They oversee all day-to-day activities of all call center representatives (agents). **Essential Responsibilities **include the...


  • Vancouver, British Columbia, Canada Air Canada Full time

    Job Description Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Customer Service Training team is looking for dynamic, proactive, and motivated instructors...


  • Vancouver, Canada Air Canada Full time

    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Customer Service Training team is looking for dynamic, proactive, and motivated instructors who will use...


  • Vancouver, Canada Air Canada Full time

    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Customer Service Training team is looking for dynamic, proactive, and motivated instructors who will use...


  • Vancouver, Canada Air Canada Full time

    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Customer Service Training team is looking for dynamic, proactive, and motivated instructors who will use...


  • Vancouver, BC, Canada Rentokil Pest Control South Africa Full time

    Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada. Rentokil-Terminix is currently seeking A Customer Care Agent that will act as a liaison, providing product/service information,...


  • Vancouver, Canada Vancouver Laser & Skin Care Centre Full time

    The power duo of both Vancouver Laser & Skin Care Centre and R-MEDY Aesthetics are looking for a MOA - Medical Office Assistant to join our team. **Qualifications**: - MOA certificate - Accuro knowledge - Bilingual (Mandarin) **Responsibilities**: - Assist various physicians with client care - Understand MSP billing and codes - Experience with scheduling...


  • Vancouver, Canada HSBC Full time

    -Job description Opening up a world of opportunity. We're a financial services organization serving more than 39 million customers across the globe through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses. We’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of new...


  • Vancouver, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Customer Service Training team is looking for dynamic, proactive, and motivated instructors who...


  • Vancouver, Canada Alsco Full time

    Classification: Non-Exempt Job Summary: The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC coordinates the flow of information to and from the Service Department and follows up with customers to ensure satisfactory resolution. Performs other duties as required and...


  • Vancouver, Canada Gate Gourmet Full time

    We’re looking for motivated, engaged people to help make everyone’s journeys better. What we’re looking for: We’re seeking a dynamic professional who has a passion for customer service. A charismatic problem solver who can be a key point of contact for our customers and one who acts as a liaison to ensure our customer’s expectations are...


  • Vancouver, Canada Concord Pacific Developments Inc. Full time

    Concord Pacific Developments Inc. is Canada’s largest master-planned community builder. It was formed in 1987 to develop Concord Pacific Place on the former Expo lands in downtown Vancouver, Canada. Concord has not only transformed the Concord Pacific Place Vancouver skyline, the Group has also built the second largest master-planned community, Concord...


  • Vancouver, Canada Priority Appliance Service Full time

    Priority Appliance Service is looking for skilled Appliance Repair Technicians that can deliver exceptional customer service while also standing behind the quality of their work. As an Appliance Repair Technician with Priority Appliance Service, you will make good use of your problem-solving and people skills to quickly diagnose and repair major home...


  • Vancouver, Canada Active Chi Enterprise Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Tasks**: - Answer written and oral inquiries - Access and process information - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Arrange for refunds and credits - Explain the type and cost of services offered - Issue...