Chief Business Analyst

2 weeks ago

Montréal, Canada National Bank of Canada Full time

A career as a Business Analyst in the Collection/Recovery Risk IT Delivery team at National Bank is acting as a liaison between the business teams and the delivery teams.

You will act in agile mode, and you will be a member of a squad that manages and delivers business and technological projects for different sectors.

This role allows you to have a positive impact on our organization, thanks to your business analysis skills, which will contribute to the implementation of new technologies.

**Your job**
- Support product owners, business line partners and IT teams in their decision making and deliverables
- Define scope of processes to be optimized and proactively support business planning for different deliverables
- Lead workshops with multiple stakeholders at various levels and expertise
- Model current and target processes based on Bank mapping practices
- Perform high-level, detailed impact analysis from all angles of the process with the help of experts
- Define, identify user test scenarios, and support users in operational transfer
- Make proposals for change management strategy to solution users.

**Your team**

IT represents more than 2,300 experts who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and continuously improve processes.

Within an experienced team dedicated to the success of the delivery teams, (Delivery Risk Collection/ Recovery), you contribute to projects in a multidisciplinary team.

You report to the Manager, Asset Management - IT Delivery Risk Collection/Recovery Asset Management.

We aim to offer you maximum flexibility to promote your quality of life. This includes a hybrid work environment, as well as a flexible and adaptable schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your profession and develop new fields of expertise. Tools such as Data Academy, Language Training, Harvard Learning Centre and coaching and mentoring coaching are always available to you.

**Prerequisites**
- Industry-related university degree with several years of relevant experience
- Business analysis skills in a technology-based ecosystem
- Experience in end-to-end business process transformation, change management and continuous improvement
- Knowledge of business process improvement and mapping: modeling,
- Experience with test scenarios and user support
- Strategic thinking, analytical, synthesis and communication skills
- Knowledge of Agile methodology (Scrum, Kanban, SAFe) and Atlassian tools (JIRA, Confluence,).

**Your benefits** In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options;
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

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