Chief Business Analyst

5 months ago

Montréal, Canada National Bank of Canada Full time

A career as a Chief Business Analyst in the payments delivery team at National Bank is acting as a liaison between the business teams and the delivery teams in order to reach our targets.

You will work in agile mode in order to deliver and manage cross-cutting initiatives for Vice-President’s sector. This role allows you to have a positive impact on our organization thanks to your skills in business analysis, process optimization and leadership which will contribute to the acceleration of our transformation.

**Your job**
- Support the Domain’s business strategy and leverage business intelligence to increase performance and improve customer and employee experience
- Work closely with the various partners involved to develop an optimal prioritization strategy for initiatives
- Develop and ensure integrated vision and business knowledge of the Domain’s end-to-end processes
- Build alliances and develop effective communication channels with the various stakeholders involved
- Define the scope of the processes to be optimized and proactively support the planning of activities and execution for the different deliverables in line with the Bank’s orientations and needs of the supported business lines
- Actively contribute to continuous improvement through analysis of initiatives from all angles of the process according to our best practices, anticipate impacts and provide innovative ideas to support transformation.

**Your team**

IT, this is more than 2,300 experts who work in an agile, proactive and collaborative way to seize opportunities, stay at the cutting edge of technology and continuously improve processes.

Within the Payment IT Delivery business, you are part of a large team of 30 colleagues and report to the Principle Director. Our team stands out for delivering value to customers with technology solutions at the target and at the cutting edge.

We aim to offer you maximum flexibility to promote your quality of life. This includes a hybrid work environment and a flexible and adaptable schedule

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your profession and develop new fields of expertise. Tools such as Data Academy, Language Training, Harvard Learning Centre and coaching and mentoring coaching are available to you at all times.

**Prerequisites**
- Industry-related university degree with several years of relevant experience
- Lean six-sigma, black belt certification an asset
- Business analysis skills in a technology and operational ecosystem
- Advanced experience in end-to-end business process transformation, change management and continuous improvement
- Knowledge of business process improvement and mapping: modeling, BPMN, lean approach
- Experience with test scenarios and user support
- Strategic thinking, analytical, synthesis and communication skills
- Knowledge of Agile methodology (Scrum, Kanban, Safe) and Atlassian tools (Jira, Confluence,).

**Your benefits**

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

**We're putting people first**

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

Come live your ambitions with us

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