Director, Maintenance

3 months ago

Cambridge, Canada Challenger Motor Freight Inc. Full time

**Envision**: Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose - to keep us on the leading edge in safety, technology, and analysis.

It’s not by chance that Challenger is a leading North American freight transportation company. In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company.

**We offer the following in our search for engaged employees looking to become part of a successful team**:

- A continuous learning environment that develops your individual career goals
- A continuous improvement environment where all ideas are explored
- Engaged coaches and mentors who will provide guidance but also allow autonomy
- Team atmosphere
- Competitive and comprehensive total rewards package including company paid group benefits and company sponsored retirement savings plan
- Support of professional memberships and certifications
- Standard office hours; Monday to Friday from approximately 8:00am to 5:00pm
- Travel within Ontario, Quebec and British Columbia to our maintenance facilities is required (10-15%)

**The Opportunity**: The **Director, Maintenance** is responsible for monitoring the cost and effectiveness of our four shop location activities to optimize resources and prioritize spending. This role will also focus on developing the maintenance leadership team to ensure that maintenance activities meet established targets and standards.
**Key Accountabilities**:
**Maintenance KPI Objectives**
- Oversee the day-to-day operations of Challenger’s four maintenance facilities (Cambridge, London, Saint-Rémi, Abbotsford).
- Direct priorities to the maintenance leadership to ensure 95% of Challenger’s Tractor Trailer fleet is available for dispatch 24/7.
- Increasing revenue generation through Owner Operator maintenance services.
- Ensure all warranty opportunities are maximized from each OEM supplier.
- Primary resource on truck and trailer specification / build decisions and direct procurement cycles via RFP process to meet the needs of the business.
- Ensure all facilities are operating safely and efficiently while providing the best cost reduction solutions without detriment to our fleet.
- Ensure the maintenance department is providing exceptional customer service to our internal and external stakeholders.
- Build a fiscally responsible annual operating budgetary framework and complete business planning to shape the success of our maintenance department.
- Maintain vendor relationships with asset purchase, disposal, used equipment sales and lease returns.
- Ability to make critical decisions regarding high-cost repairs, equipment lifecycle and warranty exceptions.
- Work closely with the Leadership Team, Equipment Control and business unit leaders to adequately maintain their needs and ensure business results are met.

**Departmental Operation / Processes**
- Consults with Maintenance leaders and Senior Leadership to ensure best practices are aligned with Company’s goals / visions; provides guidance to People Leaders on maintenance functions, issues, and projects.
- Oversees Maintenance department, sets SMART goals and objectives, and design a framework for these to be met.
- Acts as a strategic business partner across all maintenance terminals; partners with these individuals to identify and implement maintenance best practices and efficiencies.
- Manages, coaches, and supports Maintenance leaders through effective problem solving, relationship building and motivation to achieve departmental goals while promoting a team environment.
- Ensures that all processes have been accurately documented to allow for smoother transitions and resource allocation.
- Ensure that the Maintenance leadership team is properly trained to perform duties and monitor progress.
- Problem solve and provide solutions to refine and improve on departmental goals and procedures.

**Various**
- Promote and lead a health and safety culture to the maintenance leadership team to ensure all safety policies and procedures are followed.
- Promote and lead the 5S program with department organization and cleanliness.
- Understand, collaborate and strive for a solution-driven resolution with internal and external customers.
- Actively involved in local high schools and post-secondary intuitions to promote careers in the transportation industry and build partnerships with educators and students in the trades of Truck and Coach Technician (310T), Truck Trailer Service Technician (310J), and Parts Technician (240P)
- Attend industry meetings and associations.
- Performs other duties as required.

**What You Need To Be Successful In This Role**:

- Minimum 5-10 years

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