Director of Maintenance

3 months ago

Cambridge, Canada Challenger Motor Freight Inc. Full time

**Envision**

Working for a company dedicated to personal career growth and the opportunity to have an impact in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s 50 Best Managed Companies.

It’s not by chance that Challenger is a leading North American freight transportation company. In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company.

We win as a team when we work as a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser-focused on meeting commitments to our People, Customer, and Profit. If you’re looking to work for a dynamic, fast-paced, progressive organization then come join us.

**The Opportunity**

The **Director of Maintenance** is responsible for monitoring the cost and effectiveness of our four shop location activities to optimize resources and prioritize spending. This role will also focus on developing the maintenance leadership team to ensure that maintenance activities meet established targets and standards.

**What you will get from the role**:

- A continuous learning environment that develops your individual career goals
- A continuous improvement environment where all ideas are explored
- Engaged coaches and mentors who will provide guidance but also allow autonomy
- Health, Dental, and Vision plan
- Standard office hours; Monday to Friday from approximately 8:00am to 4:30pm

**Primary duties and responsibilities**:

- Oversee the day-to-day operations of Challenger’s four maintenance facilities (Cambridge, London, Dorval, Abbotsford) and the breakdown department
- Direct priorities to the maintenance leadership to ensure 95% of Challenger’s Tractor Trailer fleet is available for dispatch 24/7
- Ensure all facilities are operating safely and efficiently while providing the best cost reduction solutions without detriment to our fleet
- Ensure the maintenance department is providing exceptional customer service to our internal and external stakeholders
- Build a fiscally responsible annual operating budgetary framework and complete business planning to shape the success of our maintenance department
- Mentor and coach maintenance leadership to continue to develop their leadership skills and promote a training culture through apprentice mentorship, innovative technology and online learning
- Lead team and individual meetings with direct reports to discuss progress on their personal development, SMART goal targets and group performance
- Support the breakdown team with efficient solutions and respond to elevated issues when required
- Maintain vendor relationships with asset purchase, disposal, used equipment sales and lease returns
- Engage and support driver relations and driver retention initiatives
- Understand, collaborate and strive for a solution-driven resolution with internal and external customers
- Ability to make critical decisions regarding high cost repairs, equipment lifecycle and warranty exceptions
- Promote and lead a health and safety culture to the maintenance leadership team to ensure all safety policies and procedures are followed
- Promote and lead the 5S program with department organization and cleanliness
- Work closely with the Leadership Team, Equipment Control and business unit leaders to adequately maintain their needs and ensure business results are met
- Actively involved in HR initiatives, performance reviews, forecasting and planning the needs of the maintenance department
- Actively involved in local high schools and post-secondary intuitions to promote careers in the transportation industry and build partnerships with educators and students in the trades of Truck and Coach Technician (310T), Truck Trailer Service Technician (310J), and Parts Technician (240P)
- Attend industry meetings and associations

**What you need to be successful in the role**:

- Minimum 5-10 years’ experience as a Maintenance Manager or Director in the transportation industry is required
- Licensed Mechanic with 310T or 310J Red Seal Certification is required
- AZ license and heavy equipment operator is an asset
- Strong business knowledge of North American transportation and fleet maintenance
- Excellent verbal and written communication skills, relationship building and interpersonal skills with the ability to communicate with all levels of staff
- Ability to lead and coach employees to utilize their strengths and further develop themselves personally and professionally
- Strong attention to detail with a mechanical aptitude
- Intermediate Microsoft Office, computer and telephone skills
- Creative and effective problem solving ability
- Strong financial and business acumen
- Ability to work independently and also in a team environment
- Strong customer focus
- Detail oriented with the ability to effectively prioritize and multi-task in a busy environment

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