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Front of House Supervisor

4 weeks ago

St Williams, Canada Long Point Eco-Adventures Full time

**The #1 priority will be to contribute to building an amazing experience for our Guests at ‘The Marshview Restaurant & Patio’**

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FOH Supervisor responsibilities include, but not limited to:

- Manage customer complaints in a professional manner.
- Help Food & Beverage Manager with reporting.
- Knowledge of all menus; breakfast, lunch, dinner and catering.
- Knowledge of Norfolk County and surrounding areas.
- Point of Sale Knowledge; training provided.
- Payment Processor Knowledge; training provided.
- Resourcefully solve issues that arise and take control of the problem in the absence of the Food & Beverage Manager.
- Manage and train front of house staff alongside the F & B Manager in a positive way.
- Comply with and enforce sanitation regulation and safety standards.
- Keep watch of inventory and ordering.
- Plan ahead for busy weeks of catering and service.
- Use positive, open and appropriate communication with all staff members.
- Act as an ambassador for Long Point Eco-Adventures both on and off site.

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Qualifications:

- Minimum a High School Diploma is required; preference given to those currently enrolled in or graduates of a recognized college/university.
- Knowledge of various cooking methods, ingredients, equipment and procedures
- 3+ years of restaurant experience.
- Management experience.
- Strong organization and time management skills.
- Attention to details.
- Thrives in a high-pressure environment.
- Strong verbal and written communication skills.
- Positive and self-motivated.
- Passionate about the restaurant industry.

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**The FOH Supervisor is required to work in a fast-paced, team-oriented work environment. All applicants must be available to work days, nights, weekends and holidays.**

**Salary**: From $16.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability

COVID-19 considerations:
We've installed plastic barriers, have created sanitizing stations, and provide staff with all PPE to ensure a safe work experience. All social distancing rules will apply.

Work Location: One location

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