User Support Technician

2 weeks ago


Waterloo, Canada CopperTree Solutions Full time

EMPLOYER: CopperTree Solutions Inc., 610 McMurray Rd #1, Waterloo, ON

POSITION: User Support Technician; Full-time, Permanent

QUALIFICATIONS: B.Sc in Computer Science or Engineering; 5 years related experience

DUTIES:

- Act as a solution developer and go-to advisor for managed service clients on all IT matters;
- Craft customized solutions through comprehensive consultations and support;
- Provide training and care to users with any technical difficulties;
- Responsible for quoting and procuring IT related products and services for CopperTree’s clients ordering, tracking, receiving, and invoice quoted products to users with any technical difficulties.

SALARY: $36.26/hr



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