Cwb Wealth Client Service Specialist Career

4 days ago


Canada CWB Financial Group Full time

At

CWB

, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important as what we do. And we harness the power of inclusion. Our culture is who we are and how we show up - as individuals and as a team - to accomplish our strategy.
- Everyday flexibility. Flexible work arrangements. Hybrid work environments.

CWB Wealth.
Providing peace of mind for all of life.

We are a leader in the Canadian private wealth industry, with more than 200 wealth professionals across Canada. We hold over $8 billion in assets under management and administration and provide advisory services on over $2 billion of Indigenous Services assets. Our team includes a diverse group of financial experts and industry veterans who strive to achieve strong results for their clients. Growing our clients’ financial future means looking beyond the numbers, offering a human approach, and building relationships that preserve peace of mind for our client families.

Join a team where your purpose is to make a mark, have real impact and help grow the future.
- Client care is everything. Personalized. Meticulous planning. High touch. Shared philosophy.
- We take a fully integrated approach to wealth management, with customized strategies designed to address our clients’ unique goals. Our highly qualified professional teams deliver sophisticated financial planning experiences, complemented by institutional quality investment management. We are proud to serve private wealth clients in both English and French, and to offer specialized investment management and advisory capabilities for institutional clients and Indigenous communities.

In the years ahead, transformation, growth, and continuous improvement will be the cornerstones to our success. We’d love to have you join and contribute to our journey, making it part of your own story of success.

To deliver truly exceptional client care, we are always on the hunt nationally for top talent with wealth management experience at all levels. This includes
_experienced professionals_ looking to pivot and advance, individuals looking to start their career,
_talented people leaders _looking to make a difference, and mature talent looking to share their expertise and add value in new ways. Regardless of where you are at in your career journey, we have a career opportunity with a differentiated employee experience to be part of CWB - the disruptive force building momentum in the Canadian financial services industry.

We’re looking to connect with talented client service specialist professionals for
_current and future_ opportunities at CWB Wealth.
- The opportunity
- Relationship building. Customer service delivery. Client account management.
- The Client Services Specialist will be the primary point of contact for day-to-day client inquiries, and will act as a liaison between the client, the Private Wealth Advisors (PWA), the custodians and the Operations Team.

The ideal applicant will be responsible for encouraging high touch relationships with our clients. Your passion and focus for the client should come from a deep understanding and appreciation for the trust they have placed in us. Our clients’ investments aren't just a collection of numbers on a spreadsheet. They are children’s education, safeguards against the unexpected, years of retirement vacations - these investments are their entire lives and their future.- The ability, passion, and skills to proactively administer and service 100+ high net worth clients.-
- A consistent track record of successfully building relationships with clients-
- Strong interpersonal skills and the ability to work efficiently within a team and ownership culture.-
- Proactive self-starter-
- A proven understanding of the investment industry, and key client service components: documentation, compliance, and trading- The day to day
- Client Support- Collaborate with Private Wealth Advisors to be solution-finding experts through the entire client experience. This includes the initial development, onboarding, and ongoing servicing and maintenance of our relationships.-
- Provide an exceptional client experience through proactive, on-time delivery of information related to requests and needs, including, but not limited to; tax packages, EFTs, cheques, reporting, account information, combined with a focus on building personal relationships.-
- Client focused. You are all about clients and will be the first point of call for client issues.-
- Provide client transaction support activities such as: liaise/coordinate with operations team, ensure system inputs are correct, funds transferred, provide updates to PWA, client, custodians, as per established process determined by type of account.



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