Budtender/key Holder

6 months ago

Mississauga, Canada Buzzed Buds Cannabis Full time

As a keyholder or shift lead, you are responsible for:
1. **Leading by example** and setting the standard as a keyholder high - understanding and following policy yourself

2. Ensuring staff members follow store policy and hold staff members you work with **accountable** when they do not follow policy and procedure

3. **Communicating store intelligence** to your supervisor and other keyholders as needed (staff issues, refunds/returns, customer experience issues, inventory issues and performing log entries when needed)

4. **Performing delegated tasks** as they are given by managers (ex. training, bin labels, order day preparation, basic dutchie maintenance etc.)

5. Maintaining a **clean and organized store environment** at all times:

- store pride, finding everything a home If it doesn't have a home, make one and tell your supervisor
- keeping up with ongoing sales floor cleaning and maintaining cleanliness of staff spaces
- taking out garbage/breaking down boxes
- keeping the inventory/stock organized: making sure everything in a bin has a label, putting back items left on the pass-through or Dutchie table, putting samples in the office, turning over empty bins or removing them all together)
- updating THC and removing items from Dutchie as orders come in
- organizing visual merchandising displays

6. Ensuring staff **attendance and punctuality **to scheduled shifts and overseeing breaks for shifts longer than five hours.

7. Maintaining a **professional workplace**

8. **Staying on task** and busy at work and ensuring all other staff remain on task as well

9. Ensuring the store is always operating in **compliance** with the AGCO and Health Canada rules (ex. ensuring people are being ID'd, ensuring all product is properly put away in the vault at the end of the night, etc.)

10. Act as ambassadors for the goals the store has at the time (ex. minimizing discrepancies in the store, participation in sales/campaigns)

11. Managing **customer service issues** in a way that demonstrates Buzzed Buds' commitment to customer experience.

12. Assisting with Hive Rewards and approving other discounts made in store

13. Using **problem solving** and critical thinking skills to solve issues that arise in store (SOPs are your friend)

**Job Type**: Part-time

**Salary**: $16.50 per hour

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Mississauga, ON L5J 2Z1: reliably commute or plan to relocate before starting work (required)

Shift availability:

- Night Shift (preferred)

Work Location: In person

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