Tenant & Community Support Worker (Temporary Full

3 weeks ago

Burnaby, Canada Elizabeth Fry Society Full time

**JOB POSTING**

**Job Title: Tenant & Community Support Worker Status: Temporary Full Time**
**Program: Anna Buxton Apartment Start Date: ASAP**
**Location: Burnaby Hourly Rate: $26.89**
**Schedule: Wednesday - Friday, 7:30am - 4:00pm, Saturday, 8:00am-8:00pm**

**Job Posting #: 24-127**
**Closing Date: May 15, 2024**

The Elizabeth Fry Society of Greater Vancouver (EFry) is a charitable organization that supports women, girls, and children at risk, involved in or affected by the justice system. Our programs work to break the cycle of poverty, addiction, mental illness, homelessness, and crime.

**We are recruiting for a temporary Full Time, Tenant & Community Support Worker for our Anna Buxton Apartment. **Located in Burnaby, Anna Buxton Apartment is a women-centred affordable housing intended for low-income and women-led families. Housing Support Workers provide services for the residents by creating a welcoming and safe environment in the building. Responsible in providing emotional support, goal planning, conflict resolution, crisis intervention, safety planning and offers community resources and referral to women and the children. Support residents’ ability to access resources and services toward maintaining permanent, independent housing options.

**KEY RESPONSIBILITIES**:

- Orient residents to the agency services and expectation and assists them to settle in the apartment.
- Assess residents’ immediate needs and support them in defining and implementing an action plan.
- Engage with residents from a trauma-informed perspective.
- Provide information to residents on resources available to increase their ability to make an informed choice and recommends appropriate services.
- Assist residents in developing strategies to overcome barriers to independence, resiliency, and autonomy - personal, legal, financial, physical/health, emotional and educational dimensions.
- Monitor and ensure the safety and comfort of residents and the security of the facility.
- Facilitate resolution of conflicts between residents.
- Provide emotional support, encouragement, goal setting and problem-solving support to residents.
- Facilitate house and/or support group meetings.
- Liaise with other service agencies and professionals.
- Respond to crisis calls by providing support and/or information.
- Maintain accurate records
- logs, statistics, files, and schedules.

**QUALIFICATIONS**:

- Degree or Diploma in related field plus one (1) year recent experience in a similar environment or equivalent combination of education and experience.
- Must have knowledge of homelessness, women’s mental health issues, substance use and addiction issues, tenancy act, child protection and community resources and issues related to poverty.
- Good working knowledge of legislation and policies related to Social Assistance & Mental Health Act.
- Knowledge and understanding of women with complex needs and the government services they interact with.
- Understanding of crisis management, risk assessment, overdose response, trauma, gender
- informed practice, and case management.
- Proficient in MS word, excel, outlook and data entry.
- Excellent communication skills both written and verbal.
- Ability to lift up to 30 lbs.

**MANDATORY JOB REQUIREMENTS**:

- Food Safe Level 1.
- Standard First Aid with CPR-C.
- Evidence of COVID-19 vaccination status.
- Evidence of a Tuberculosis Test and compliance with the TB Control Program.
- Doctor’s Note of fitness required.
- Satisfactory Criminal Record Review (Vulnerable Sector Search).

**We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.**

Pay: $26.89 per hour

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off

Schedule:

- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
- Morning shift

Supplemental pay types:

- Overtime pay

Application question(s):

- Have you help people who have struggled with mental illness and substance use/addictions? If yes, how long?
- Do you have understanding of crisis management, risk assessment, trauma, and gender-informed practice, and case management?

**Education**:

- DCS / DEC (required)

**Experience**:

- working with low barrier population: 1 year (preferred)

Work Location: In person

Application deadline: 2024-05-15

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