Tenant & Community Support Worker- Full Time
2 weeks ago
**JOB POSTING
**Job Title: Tenant & Community Support Worker Status: Full Time
**Program: Anna Buxton Apartment, Burnaby Hourly Rate: $26.89**
**Hours: 36.50 hours/week (Line A) Posting #: 24-130**
**Schedule: Sundays, 7:00am - 7:00pm**
**Mondays, 6:00am - 3:30pm**
**Tuesdays, 7:30am-3:30pm**
**Wednesdays, 9:00am-4:00pm**
**Closing Date: May 24, 2024**
The Elizabeth Fry Society of Greater Vancouver (EFry) is a charitable organization that supports women,
girls, and children at risk, involved in or affected by the justice system. Our programs work to break the
cycle of poverty, addiction, mental illness, homelessness, and crime.
**We are recruiting for a Full Time, Housing Support Worker for our Anna Buxton Apartment. **Located
in Burnaby, Anna Buxton Apartment is a women-centred affordable housing intended for low-income and
women-led families. Housing Support Workers provide services for the residents by creating a welcoming
and safe environment in the building. Responsible in providing emotional support, goal planning, conflict
resolution, crisis intervention, safety planning and offers community resources and referral to women and the
children. Support residents’ ability to access resources and services toward maintaining permanent,
independent housing options.
**KEY RESPONSIBILITIES**:
- Orient residents to the agency services and expectation and assists them to settle in the
apartment.
- Assess residents’ immediate needs and support them in defining and implementing an action
plan.***
- Engage with residents from a trauma-informed perspective.
- Provide information to residents on resources available to increase their ability to make an
informed choice and recommends appropriate services.***
- Assist residents in developing strategies to overcome barriers to independence, resiliency, and
autonomy - personal, legal, financial, physical/health, emotional and educational dimensions.
- Monitor and ensure the safety and comfort of residents and the security of the facility.***
- Facilitate resolution of conflicts between residents.
- Provide emotional support, encouragement, goal setting and problem-solving support to
residents.***
- Facilitate house and/or support group meetings.
- Liaise with other service agencies and professionals.***
- Respond to crisis calls by providing support and/or information.
- Maintain accurate records
- logs, statistics, files, and schedules.
**QUALIFICATIONS**:
- Degree or Diploma in related field plus one (1) year recent experience in a similar environment or
equivalent combination of education and experience.
- Must have knowledge of homelessness, women’s mental health issues, substance use and
addiction issues, tenancy act, child protection and community resources and issues related to
poverty.
- Good working knowledge of legislation and policies related to Social Assistance & Mental
Health Act.
- Knowledge and understanding of women with complex needs and the government services
they interact with.
- Understanding of crisis management, risk assessment, overdose response, trauma, gender
- informed practice, and case management.
- Proficient in MS word, excel, outlook and data entry.
- Excellent communication skills both written and verbal.
- Ability to lift up to 30 lbs.
**MANDATORY JOB REQUIREMENTS**:
- Food Safe Level 1.
- Standard First Aid with CPR-C.
- Evidence of COVID-19 vaccination status.
- Evidence of a Tuberculosis Test and compliance with the TB Control Program.
- Doctor’s Note of fitness required.
- Satisfactory Criminal Record Review (Vulnerable Sector Search).
EFry is committed to creating an inclusive and equitable environment where all those participating in
qualified individuals, including applicants from all cultures and backgrounds, racialized communities,
indigenous communities, diverse sexual and gender identities, various religious backgrounds, women,
and those with disabilities. We are committed to a selection process and work environment that is
inclusive and barrier-free. We encourage applicants to self-identify if they wish to do so.
**We thank all applicants for their interest in this opportunity; however, only those selected for an**
**interview will be contacted.
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