Technical Service Coordinator

3 days ago


Brampton, Canada AFA Systems Full time

**TECHNICAL SERVICE COORDINATOR**

We are looking for a **TECHNICAL SERVICE COORDINATOR** to join our team.

**Responsibilities for Technical Service Coordinator**
- Assess the mechanical and electrical service needs of clients and connect them with the correct provider
- Create and maintain a directory of service providers and resources
- Create and maintain a database of clients and client needs
- Assess client issues and provide recommendations to fix problems
- Ensure each client is given the necessary services and follow up to fill ongoing service needs
- Maintain good relationships with service providers and clients to keep customer base
- Expand the list of resources and providers to assure there are no gaps in services
- Quote customers
- Travel booking, labour coordination, travel expense management

**Qualifications for Service Coordinator**
- Technical understanding of machinery
- 1-3 years of industry experience or a related customer service experience required
- Previous administrative experience preferred
- Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
- Excellent customer service and problem-solving skills
- High quality organizational skills
- The ability to work well under deadlines and to multitask
- The ability to build relationships and coalitions within the community
- Excellent verbal and written communication skills, additional languages bonus
- Excellent critical thinking and problem-solving skills

**Salary**: From $1.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Flextime
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift



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