
Logistics and Services Coordinator
3 weeks ago
**Ox Equipment Inc.** is a leader in the heavy equipment industry, delivering high-quality products and services to our valued customers. We’re looking for a dynamic **Logistics and Services Coordinator** to join our team and oversee all aspects of our day-to-day operations. Reporting to the General Manager, you’ll play a pivotal role in maintaining our standards of excellence in customer service, logistics, inventory, and support.
**Job Summary**:
The **Logistics and Services Coordinator** will be responsible for managing equipment and parts sales, service programs, inventory, and logistics. Acting as a central point of contact, you’ll work closely with our customers, suppliers, and internal teams to ensure a seamless experience from sale to delivery and beyond.
**Location**: 466 Hwy 52, Dundas, ON, L9H 5E2
**WHAT YOU’LL BE DOING FOR OX EQUIPMENT**:
- **Customer Relations**:Support sales efforts and ensure client satisfaction by tracking customer inquiries for parts, service and support.
- **Logistics Management**: Oversee training, delivery, product support, and documentation, including customs paperwork, logistics, registrations and tracking
- **After-Sales Support**: Oversee service and parts deliveries
- **Inventory Oversight**: Monitor stock levels to meet customer demands and maintain quality control procedures.
- **Quality Assurance**: Investigate complaints, identify root causes, and implement corrective actions, complete warranty claims.
**WE ARE LOOKING FOR SOMEBODY WHO HAS**:
- **Experience**: Proven experience in inventory management, logistics, and customer support.
- **Education**: Post-secondary education in Business Management or equivalent.
- **Skills**: Proficiency with Microsoft Office (Excel, Word, Outlook, Visio, and PowerPoint), strong business acumen, and excellent relationship-building skills.
- **Physical/Cognitive Demands**: Ability to multitask, work under pressure, and adapt to changing priorities.
**Working Conditions**:
- PC
- Standard office environment; attendance at in-person meetings as required.
**WHY JOIN OX EQUIPMENT**:
At Ox Equipment Inc., we value dedication, adaptability, and excellence in service. You’ll have the opportunity to work in a challenging yet rewarding environment where your contributions directly impact our success.
**Job Type**: Fixed term contract
Contract length: 12 months
Schedule:
- Monday to Friday
Work Location: In person
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