IT Support Technician

2 months ago


Langley, Canada Walnut Grove Computers Full time

**Managed IT Service and Support Agent**

**Part time (24hrs) could go into Full time (40hrs) for the right person.**

**Responsibilities**

Perform consultative, solutions-based design for both clients Research, design, plan and coordinate infrastructure upgrades, enhancements, improvements and/or newly required service deployments. Research customer infrastructure setups, assess capability and provide recommendations for dealing with performance and capacity issues, hardware and software end of life and new requirements and present findings to customers via audit report. Research new products to upgrade / to design standardize Managed Services solution offerings. Participate in operational and business critical projects through the scoping, planning, execution, and implementation. Provide technical direction in customer monthly and quarterly business review meetings.

**Qualifications**:
**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: $25.00-$35.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Langley, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- IT support: 2 years (required)

Licence/Certification:

- drivers licence (required)

Work Location: Hybrid remote in Langley, BC

Expected start date: 2023-03-01


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