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Tier2 IT Support Technician and Client Systems

2 months ago

Langley, Canada Cloud9 Solutions Inc. Full time

**Job description**

The Tier2 IT Support and Client Systems Administrator role will have the task of assisting with our helpdesk calls and tickets as well as being an escalation resource for our Service Technicians. They will also help with the various projects we have on the go for our clients.

This person will need to be very organized and be able to confidently work with and communicate with the client’s upper management personnel on both technical and customer service issues.

There is also a requirement for networking experience including enterprise grade firewalls, Layer2 and 3 switching and VLANs. Office 365 knowledge including implementation and migration is a plus, as is disaster recovery/business continuity planning and maintaining.

If this sounds like you and you are interested in joining the C9S team then please fill out our form. Only those qualified for an interview will be contacted.

**Mediatory Requirements**
- Networking experience including enterprise grade firewalls, Layer2 and 3 switching and VLANs
- Office 365 knowledge including implementation and migration is a plus, as is disaster recovery/business continuity planning and maintaining.
- Extensive experience in Microsoft Server environments, including Active Directory, DNS/DHCP and GPO.
- Must be a Permanent Canadian Resident

Work remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: $25.00-$35.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8-hour shift

Ability to commute/relocate:

- Langley, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you a permanent Canadian resident?

**Experience**:

- IT Support and System Administration: 3 years (preferred)

License/Certification:

- Driver’s License (required)

Work Location: In person

**Job Types**: Full-time, Permanent

**Salary**: $25.00-$35.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Langley, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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