Customer Service Representative
6 days ago
**Tasks**:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Perform general office duties
- Receive and log complaints
**Computer and Technology Knowledge**:
- Internet
- MS Excel
- MS Outlook
- MS Word
**Work Conditions and Physical Capabilities**:
- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
- Work under pressure
**Personal Suitability**:
- Punctuality
- Client focus
- Effective interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Workplace information**:
- Remote work available
**Screening questions**:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Long term benefits**:
- Group insurance benefits
- Life insurance
- Other benefits
**Other benefits**:
- Free parking available
- Learning/training paid by employer
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