Registration, Admissions

3 weeks ago

Hamilton, Canada Mohawk College Full time

**Registration, Admissions & Program Support Officer (PNRK: April 2023 - March 2024)** Status**:Project of a Non-Recurring Kind (April 2023 - March 2024)

**Hours**: Monday - Friday, 35 hours/week

**Home Campus**: IAHS

**Payband**: E

**Rate of Pay**:$24.88

**Posting Date**:March 10th, 2023

**Closing Date**: March 23rd, 2023 at 7:00 pm EST

We support and encourage the contributions of our diverse employees. We are committed to nurturing an equitable, diverse and inclusive (EDI) environment for everyone who learns and works at Mohawk College. We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators we believe it is important to act and show leadership in advancing the principles of equity, diversity and inclusion in our community.

Mohawk College is currently recruiting for our next

**Registration, Admissions & Program Support Officer**

**Responsibilities**:
The duties of this position include, but are not limited to:
**Supporting Registration/Admission**
- ** **Communicates admission requirements and gathers and processes all applicant forms, transcripts and any other requirements as directed by Manager
- Assisting with pre-registration procedures and other activities associated with the start-up of each semester by preparing packages of materials and/or electronic communication for distribution to in-class and virtual students; technical login support for online students to access courses
- Manages and cross-referencing registration lists with program registrations one week prior to cohort start date. Incumbent must ensure all registrants have enrolled in the appropriate course(s) and send registration reminders to outstanding learners
- Updates the Canvas Connect platform to the appropriate cohort at the beginning of each session for all multiple programs
- Manages and updates enrolment lists in the case of any withdrawals
- Provides support to any learner experiencing registration difficulties

**Reporting Duties**
- ** **Prepares grade reports, final module test results & mail merged completion certificates
- Administers surveys (instructors and learners) at the end of each course/module/program
- Summarizes student and instructor survey results
- Analyses and summarizes survey data and prepares regular reports
- Supports the preparation and drafting of all program reporting

**Facilitator and Student Support**
- Main point of contact for faculty & facilitators for all curriculum and content inquiries
- Facilitates connection to College resources (Digital Learning Technicians & CTL)
- Works with faculty, instructors or facilitators to ensure that all forms and procedures related to program delivery are completed and processed, following both Mohawk policies as required by program
- Assists faculty, instructors or facilitators as needed with Computer/Canvas Connect support
- Assists with student inquiries and requests as required

**Finance Support**
- ** **Coordinates with Projects & Administration Coordinator on program/registration information for the purposes of all program invoicing

**Course Creation, Maintenance/Curriculum Support**
- ** **Processing of course create/update forms
- Act as the main point of contact for clients, faculty and instructors regarding content updates / discrepancies etc.
- Engages with the Digital Learning Technicians to complete course updates based
- Engage with CTL on Canvas Connect specific updates
- Engages with Digital Learning Technicians to support Faculty, Instructors or Facilitators with curriculum updates to courses loaded in Canvas Connect
- Close communication loop once updates and changes are complete

**Outreach and Integration in the Promotion of Academic Areas Information, Services and Programs**
- ** **Under the direction of their supervisor, ensures the current procedures for students are accurate and reflected in practices within the Registrar’s Office
- Drafts menus or checklists of activities/processes for students to complete to begin their studies successfully, and submits to their supervisor for revision and approval
- When necessary, updates documentation on practices/processes, in clearly outlined and straightforward print and online material

**Administrative Support**
- ** **Assist with administrative management of courses, bootcamps and programs, including tracking progress, monitoring timelines, and reporting on deliverables
- Provide information and general advice to students, facilitators and partners regarding college procedures, office procedures, academic dates and referring to services offered through Mohawk College
- Assists with orientating new faculty, instructors or facilitators as required

**Clerical & Administrative Support to Extended Project Portfolio**
- ** **Coordinates meetings on behalf of the Manager; prepares agenda, minute taking, arranges catering, parking and scheduling as required
- Generates office correspondence to internal departm

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