Service Coordinator

2 weeks ago


Windsor, Canada Anchor Doors & Service Inc Full time

Anchor Doors & Service is one of the leading Garage Door Companies in our area. We are hiring a talented Service Coordinator Professional to join our team. If you are excited to be a part of a winning team, Anchor Doors is a great place to grow your career.

Responsibilities for Servicer Coordinator.
- _**Schedule, Dispatch, and Review service & installation orders for multiple locations.**_
- Ensure each client is given the necessary services and follow-up to fill ongoing service needs.
- Maintain good relationships with service providers and clients to keep customer base.
- Expand the list of resources and providers to assure there are no gaps in services
- Work with Warehouse Supervisor to coordinate orders that arrive for dispatch and scheduling.
- Assist with current Staff & Customers to provide Technical Product Repair Solutions with the Suppliers as needed.
- Coordinate request for quotes with the Service Manager.
- Generate new Commercial Preventative Service Leads for the Service Manager.

Qualifications for Service Coordinator
- 1-3 years of customer service experience
- Previous administrative experience preferred
- Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
- Excellent customer service and problem-solving skills
- High quality organizational skills.
- The ability to work well under deadlines and to multitask
- The ability to build relationships and coalitions within the community
- Excellent verbal and written communication skills
- Excellent critical thinking and problem-solving skills
- Clean Driver's Abstract

**Job Types**: Full-time, Permanent

**Salary**: From $20.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Windsor, ON N9K 0C2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer Service: 2 years (preferred)

Work Location: In person

Application deadline: 2023-08-14
Expected start date: 2023-08-14



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