Hhc Sales Clerk

6 months ago

Welland, Canada Rexall Pharmacy Group ULC Full time

**Home Health Care Sales Clerk**

Location: 325 Thorold Road, Welland

**Job Type**: Part-Time with Full-Time potential

Rexall is a leading provider in medical equipment supply for patient requiring assistance when coming home from a hospital stay. We are dedicated to delivering exceptional customer experiences to help ease their transition back into their home. We pride ourselves on our commitment to quality and customer satisfaction.

**Key Responsibilities**:

- Handle inbound and outbound customer calls in a professional manner.
- Resolve customer issues and inquiries efficiently.
- Maintain accurate records of customer interactions and transactions.
- Provide information about products and services.
- Escalate complex issues to the appropriate departments.
- Achieve performance targets and customer satisfaction metrics.

**Qualifications**:

- Minimum of 2 years of experience in a call center or customer service role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Proficient in using computer software.
- Ability to work in a fast-paced environment.
- High school diploma or equivalent; additional education or certifications are a plus.

Rexall is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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