Cashier/customer Service

4 days ago


Kitchener, Canada Maverick's Donut Company, Kitchener Full time

**About us**

Maverick's Donut Company, Kitchener is a small business in Kitchener, ON N2P 2G1. We are professional, agile, and our goal is to provide a memorable experience through outstanding customer service. This includes prompt friendly greetings, quality food and beverages all the while maintaining a clean and comfortable environment for our guests..

Our work environment includes:

- Modern office setting

**Customer Service Associate / Cashier**

**At Maverick's Donut Company, Kitchener** we are eager to provide a memorable experience through outstanding customer service. This includes prompt friendly greetings, quality food and beverages all the while maintaining a clean and comfortable environment for our guests.

We are searching for an engaging, courteous Cashier/Server who is passionate about food and beverage preparation and education. The Cashier/Server will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation.

To succeed as a Cashier/Server, you should be committed to providing customers with excellent service. You should be positive, friendly, knowledgeable, and polite.

**Key Activities and Responsibilities**
- Welcoming customers, informing them about specials or new items, answering questions, and accepting ordersand payments.
- Preparing brewed coffee and tea and serving items to customers.
- Packaging food and beverages for sale.
- Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
- Learning about food preparation and presentation techniques to improve food quality.
- Updating signage and displays to attract customers.
- Taking inventory and replenishing items in display cases, at tables, or behind the counter.
- Working in as part of a fun, high-energy team.
- Adhering to all food safety regulations and quality controls.

**Work Ethic and Attitude**
- Acts with integrity and honesty
- Maintains a calm demeanor during periods of high volume or unusual events
- Takes on required tasks with enthusiasm
- Contributes to a positive team environment
- Delivers great customer service to all of our guests through polite conversation and friendly assistance
- Provides quality donuts by focusing on consistency
- Adheres to product recipes and presentation standards

**Knowledge, Skills and Abilities**
- Cashier/Barista/Cook experience in a commercial setting is a strong asset
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed.
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships

**Job Type**: Part-time
Part-time hours: 20-25 per week

**Salary**: $15.50-$16.00 per hour

**Benefits**:

- On-site parking

Day range:

- Every Weekend
- Monday to Friday

Flexible Language Requirement:

- French not required

Shift:

- 4 hour shift
- 8 hour shift
- Afternoon shift
- Morning shift

Ability to commute/relocate:

- Kitchener, ON N2P 2G1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Serving It Right (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person



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