Area Sales Manager

6 months ago

Toronto, Canada Toyota Full time

**Area Sales Manager, Central Zone**

**Rank 5**

**Scarborough, ON (Hybrid)**

**What We’ll Bring**:
**_ Company & Culture _**
- A hybrid work environment
- A work environment built on teamwork, flexibility and respect
- Professional growth and development programs to help advance your career
- A focus on respect for people and continuous improvement
- Summer Hours - condensed work week during the summer

**_ Benefits_**
- Competitive compensation package including bonus
- Extended health care and dental benefits effective immediately
- Company pension plan with additional employer contributions
- Company demo vehicle
- Associate vehicle discount program
- Reimbursement programs (tuition & fitness)
- Paid holiday shutdown and competitive paid time off benefits
- Sabbatical leave program

**What You’ll be Doing**:
**_ Provide Leadership and Consultation to Dealers:_**
- Develop customer centric solutions for Dealers in support of New Vehicle Sales, Toyota Certified Used Vehicles (TCUV) and Extra Care Protection (ECP) target achievement
- Identify gaps in Dealer sales and tracking processes and provide advice and support for improvement
- Take a lead role in the Annual Dealership Review and Objective (ADRO) setting process
- Provide guidance to Dealers concerning monthly vehicle allocation and internal inventory management

**_ Proactively Support Dealers:_**
- Present Dealers with sales opportunities within assigned Dealer Market Area (DMA) through analysis of market share, pump-in/out, sales efficiency and competitive activity
- Provide valuable insight, best practices and direction in the development of sales/marketing initiatives to capitalize on identified opportunities
- Ensure Dealers are on pace to achieve monthly sales targets by collecting accurate estimates throughout the month
- Conduct ongoing Dealer performance and accountability meetings through regular Dealership visits
- Develop recommendations and actions plans in collaboration with Dealership management utilizing the Dealer Consultation Process
- Plan and support the execution of various retail projects and processes as part of the Dealership team
- Support in the procurement of high priority (sold order, special edition, etc.) units through monthly supplemental allocation process
- Manage and support on issues related to Dealer Fleet; including assisting with soliciting new business, maintaining fleet relationships and vehicle order management
- Identify training opportunities and provide support through Toyota University and in-Dealer training
- Responsible to recognize broader issues and bring to the attention of the Zone Sales Manager

**_ Support TCI:_**
- Influence and persuade Dealers without direct authority to comply with TCI Corporate objectives whose benefit may not be immediately apparent. These objectives may involve sales targets, sales programs, sales processes and activities to enhance the Toyota brand
- Prepare detailed Dealer contact reports outlining Dealer performance KPI’S and actionable items relevant to the Dealers business and TCI Dealer standards, policies and procedures
- Support future Business Innovations initiatives by acting as a _Change Agent_ in the Dealership
- Proactive sale of supplemental vehicle supply to Dealerships
- Work cross functionally with the sales team, other departments within the Zone and TCI Head Office
- Provide timely market data/surveys, industry feedback and market performance analysis

**What You’ll Bring**:

- College diploma or University degree in Business or Automotive marketing, or equivalent work experience
- 5+ years of automotive experience
- Experience in a combination of the following areas is preferred: Product Planning, Sales & Inventory Planning, Dealer Development, Pre-Owned, National Sales and Marketing
- Prior field experience or exposure to Dealership sales operations is an asset
- Strong product knowledge is preferred
- Excellent leadership, relationship-building and negotiation abilities to balance both the needs of Dealers and TCI Corporate objectives
- Self-starter with organizational, time management, analytical & problem solving skills
- Ability to be tenacious to continuously develop customer centric solutions for Dealers even in the face of adversity
- Means to thrive in a high stress, challenging environment
- Capacity to handle disagreements in a professional manner while maintaining productive relationships with stakeholders
- Excellent communication and presentation skills
- Demonstrated understanding of PDCA (Plan, Do, Check, Act) principles
- Proven ability to initiate & improve work processes to increase efficiencies
- Strong working knowledge with Microsoft Office Suite (Excel, Word, PowerPoint, etc.)
- Ability to travel & work extended or flexible hours
- Valid class G driver’s license
- Bilingual (English/French) skills is an asset

**About Us**

Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toy

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