Logistics Coordinator

6 months ago

London, Canada National Cable Specialists Full time

Status:
Regular,

**Location**:
London, Ontario
Job Description

Reporting To: Shipping Supervisor

Key Accountabilities
- Source carriers to meet customer demand at rates that meet or exceed financial targets. Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failure
- Build Customer Relationships: Consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying service failures, problem solving etc.
- Carrier Relationship: Productive carrier relationship development, AP Discrepancy resolution, cover loads, handling and management of difficult situations, etc.
- Liaise effectively with sales and administrative personnel to ensure interdepartmental communication is timely and accurate.

Main Responsibilities
- Receiving/coordinating orders from customers and scheduling deliveries accordingly
- Manage the pick-ticket process - code, highlight and sort pick tickets as they print
- Liaise with production on order priorities
- Liaise with shipping on urgent requirements
- Liaise with sales on order updates, issues and ETA’s
- Verify that OPEN PICK TICKETS are accounted for through Open Pick Ticket Report
- Planning/forecasting deliveries with sales team, operations and carriers
- Overseeing ticketing & reporting processes
- Providing direction and training (driver orientations) for people new to the quarry
- Working with carriers and internal sales team to provide competitive pricing and ensure accurate invoicing
- Working with carriers/customers in the event of an incident, including assistance with incident investigation & documentation
- Communicate effectively both verbally and in written communication with all vendors, customers, and internal resources.
- Maintaining ticketing & reporting processes
- Coordinate with sales regarding inbound and outbound shipments.
- Enter material receipts into company ERP system and file necessary quality documents.
- Material handling, inventory allocation, and general assembly assistance.
- Complete incoming inspection on raw material, hardware and finished goods. Tag and allocate as necessary.
- Packaging, preserving, and crating of high-quality products for shipment to customers.
- Shop and/or equipment cleaning and maintenance.
- Other duties as assigned.

**Qualifications**:

- High school diploma required,
- Post-secondary education in Logistics/Supply Chain, or industry accreditation preferred
- 5 years experience in a Logistics / Planning & Scheduling position required
- Strong computer skills: proficient in the Microsoft Office suites (specifically MS Excel).
- Mechanical aptitude, including knowledge and use of hand tools and forklifts.
- Industry Expertise (Transportation industry knowledge, including key terminology; and general knowledge of primary customer industries)
- Experience with Transportation Management software
- Geographical Expertise (Geographical understanding of the continental US and Canada).
- Strong attention to detail.
- Organizational skills and able to multi-task
- Ability to work in a team or autonomously.
- Self motivated and displays willingness to learn.
- Ability to adapt to a fast-changing work environment.
- Able to maintain a positive and supportive attitude
- Eager to learn and grow within the company
- First Aid an asset

What’s in it for you
- We are a major player, involved in the energy transformation in Canada. Certified as a Great Place to Work®, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.

What sets us apart is our:
- Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.-
- A strong national network offering real opportunities to grow: our people make the difference.Among our benefits:
- Flexible group insurance plan customizable to your needs.-
- Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).-
- Group RRSP with employer contribution and TFSA.-
- Postsecondary Scholarship Program for our employee’s children.-
- Charging terminals available at our facilities.-
- Years of Service Recognition Program.Come build your career with us, a growing network where our people make it happen

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