Technician Ii

2 months ago


Quebec City, Canada Beneva Full time

Job Posting Title:
Technician II - Customer Relations

Status:
Temporary (Fixed Term)

**Job Description**:
Poste temporaire de 6 mois

Comme technicien(-ne) - Relation à la clientèle, votre rôle consiste à réaliser l’ensemble des tâches reliées au service à la clientèle en ce qui a trait à tous les produits et services offerts par la ligne d’affaires.

Vous vous réaliserez dans les fonctions suivantes:
- Recevoir les appels des clients, identifier le besoin, communiquer les informations et les explications relatives aux différents produits de la ligne d'affaires.- Répondre aux questions des clients concernant leur produit.- Renseigner les clients sur les différentes modalités et procédures à suivre dans des cas particuliers ou problématiques.- S'assurer de rencontrer les normes de productivité mínimale reliée à sa fonction.- Traiter en ligne les requêtes pouvant être répondues immédiatement et transmettre l'information nécessaire ou la demande aux départements concernés pour les traitements plus complexes touchant les produits.- S'assurer de transiger avec les personnes autorisées afin de protéger la confidentialité des renseignements personnels.- Effectuer différentes tâches administratives dans les systèmes informatiques spécifiques à la ligne d’affaires.- Proposer les produits ou services offerts par La Capitale groupe financier dans une perspective de ventes croisées (référencement).- Participer à la conservation des affaires et informer les clients des possibilités autres que l'annulation.- Rédiger et signer les lettres lorsqu'une réponse aux clients nécessite un écrit.- Effectuer des sondages téléphoniques au besoin.

Vos talents et vos qualifications:
- Diplôme d'études collégiales en technique administrative, option assurance ou l'équivalent.- Une année d'expérience pertinente.- Maîtrise de la langue française tant parlée qu’écrite.- Être orienté vers le client.

Une carrière dans une entreprise où la collaboration et la diversité des expertises sont mises à l’avant-plan vous intéresse? Joignez-vous à notre grande équipe composée de plus de 5 000 employés bienveillants

LI-Hybrid

S1
- Purpose :_
- True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services._

Follow us on Instagram



  • Quebec, Canada Glencore Full time

    ELECTRICAL TECHNICIAN INSTRUMENTATION AND CONTROL – CLASS II (1 PERMANENT POSITION - UNIONIZED) Service: Concentration operations and Energy production services Location: Raglan Mine SiteReference number: REQ24-071 INTRODUCTION Working as an electrical technician instrumentation and control – class II at Raglan Mine means living in the best of...


  • Quebec, Canada Glencore Full time

    ELECTRICAL TECHNICIAN INSTRUMENTATION AND CONTROL – CLASS II (1 PERMANENT POSITION - UNIONIZED) Service: Concentration operations and Energy production services Location: Raglan Mine SiteReference number: REQ24-071 INTRODUCTION Working as an electrical technician instrumentation and control – class II at Raglan Mine means living in the best of...


  • Quebec, Canada Glencore Full time

    ELECTRICAL TECHNICIAN INSTRUMENTATION AND CONTROL – CLASS II (1 PERMANENT POSITION - UNIONIZED) Service: Concentration operations and Energy production services Location: Raglan Mine SiteReference number: REQ24-071 INTRODUCTION Working as an electrical technician instrumentation and control – class II at Raglan Mine means living in the best of...


  • Labrador City, Newfoundland and Labrador, Canada NL Health Services Full time

    Job Description Engineering Technician II/4th Class Power EngineerPermanent Full TimeLocation: Labrador City, NL(PCN55668POS)Reporting to the Team Lead of Maintenance located at the Labrador West Health Centre. The primary purpose of this position is to provide sub-professional engineering work on the technical based infrastructure throughout the Labrador...


  • Labrador City, Newfoundland and Labrador, Canada NL Health Services Full time

    Job Description Engineering Technician II/4th Class Power EngineerPermanent Full TimeLocation: Labrador City, NL(PCN55668POS)Reporting to the Team Lead of Maintenance located at the Labrador West Health Centre. The primary purpose of this position is to provide sub-professional engineering work on the technical based infrastructure throughout the Labrador...


  • Quebec City, Canada Kativik Regional Government (KRG) Full time

    Lead Environmental Technician (Permanent, Full-time on Rotation) Reporting to the Coordinator - Environment, the Lead Environmental Technician will work closely with environmental specialists. More specifically, the Lead Environmental Technician's role will be to perform the following tasks: Conduct environmental assessments of contaminated sites (Phase I...

  • Service Technician

    4 weeks ago


    Quebec City, Canada ConduitHR Full time

    BILINGUAL IN FRENCH/ENGLISH **Provided**: - **Company Car**: - **Company phone** As a qualified Service Technician you are responsible for service and maintenance of laundry and parking equipment within the QUEBEC region; successfully sustaining service levels and quality excellence to our customers and clients. **Responsibilities**: - Respond to...


  • Quebec City, Canada Glencore Full time

    **Job highlights** - Raglan mine - Québec, Canada **Job ID** - REQ24-071**Closing date** - 01/06/2024**Last Updated** - 15/05/2024*** ELECTRICAL TECHNICIAN INSTRUMENTATION AND CONTROL - CLASS II (1 PERMANENT POSITION - UNIONIZED) **Service: Concentration operations and Energy production services** **Location: Raglan Mine Site** **Reference number :...


  • Quebec City, Canada NCR Full time

    À propos de NCR NCR Corporation (NYSE : NCR) est un chef de file dans la transformation, la connexion et l’exploitation de plateformes technologiques pour les services bancaires autogérés, les magasins et les restaurants. NCR a son siège social à Atlanta, en Géorgie, et emploie 38 000 personnes mondialement. NCR est une marque de commerce de NCR...


  • Quebec City, Canada Excelgens Inc Full time

    **Requirements** - Exceptional server hardware knowledge with deep understanding of all component & system type failures - Ability to assist in conducting failure analysis on field issues. - Ability to assist in tracking server fleet health to investigate emerging failure trends (Problem Management) and validate that ZT is maintaining customer SLA. - Solid...


  • Quebec City, Canada Glencore Full time

    **RAGLAN MINE** **ELECTRICAL TECHNICIAN INSTRUMENTATION AND CONTROL - CLASS II** **(1 PERMANENT UNIONIZED POSITION)** **Service**: **Concentrator operations and Energy production services** **Location: Raglan Mine Site** **Reference number: REQ23-126** Under the supervision of Electrical Supervisor - Surface Services, and working in a safe, unique and...


  • Quebec City, Canada Excelgens Full time

    **Job Title: Data Center Technician** **Client Name : ZT Systems** **Location : 725 rue Jean-luc Giroux** **Quebec City, Canada, G1p 4S5** **Responsibilities** - Performs diagnostics and troubleshooting following standard procedures, quickly identifies the root-cause(s) of the issue(s), and replaces faulty components with mínimal customer and business...


  • Quebec City, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...


  • Quebec City, Canada Glencore Full time

    **Job highlights** - Raglan Mine - Raglan Mine Site, North of Quebec, Quebec, Canada - Rotation schedule of 50/50: equivalent to 3 consecutive weeks of work followed by 2 weeks of leave; and 2 consecutive weeks of work followed by 3 weeks of leave. **Job ID** - REQ23-199**Closing date** - 11/12/2023**Last Updated** - 24/11/2023*** **RAGLAN...


  • Quebec City, Canada UniFirst Full time

    Are you searching for a long-term career position with a strong company offering a solid track record of success? If you have the qualities necessary to become a UniFirst team partner, and the technical skill-set to succeed, then this is an opportunity for you to join our growing company! Job Responsibilities Repair, maintain, install, and troubleshoot...


  • Quebec City, Canada Vestas Full time

    **Do you enjoy travel? Are you looking to further develop your electrical and mechanical skillsets while gaining exposure to a variety of exciting new projects?** Then consider joining our Resource Team to travel to our sites across North America and grow and train with the best in the wind industry. **Sales/SBU AME/Resource** The resource department is...


  • Quebec City, Canada Excelgens Full time

    Data Center Technician 3 - (S3) At ZT Systems we believe in the power of people, and we’ve built our business around the value of our team members. ZT delivers world-class technology infrastructure solutions spanning public/hybrid cloud and on-premises environments. With unique engineering validation and global deployment capabilities built to support...


  • Nunavik, Quebec, CA Kativik Regional Government Full time

    The Kativik Regional Government (KRG) is a supramunicipal organization with jurisdiction over the Kativik region. The KRG is currently seeking to recruit a dynamic and motivated candidate to fill the position of:Lead Environmental Technician(Permanent, Full-time on Rotation)Reporting to the Coordinator - Environment, the Lead Environmental Technician will...

  • IT Specialist

    1 week ago


    Quebec City, Canada Groupe Access Inc Full time

    Whether you're looking for a career change in IT, are a business in need of IT support or IT staffing, let Groupe Access be your next step to success. As one of Canada's leading cybersecurity and information technology (IT) services companies, we have a range of services to offer our diverse clientele, large and small. This also means that we're always on...


  • Québec City, Canada Daikin Applied Full time

    Job Description Technicien de Service CVC / HVAC Journeyman Pourquoi se joindre à notre équipe de Daikin Applied? Formation certifiée en usine, certification de réfrigération ou autre formation professionnelle en cours d’emploi dans le domaine du CVC. La possibilité de travailler sur tous les types d’équipements commerciaux et de...