Assistant Flight Attendant Manager

3 weeks ago

Richmond, Canada Central Mountain Air Full time

Central Mountain Air is a Western Canadian privately owned and operated company. We are proud to offer scheduled and charter flights across a unique network connecting communities throughout British Columbia and Alberta. We take pride in connecting the communities we serve and our team is committed to the highest level of safety, on time performance and customer service

Central Mountain Air is currently looking for an **Assistant Flight Attendant Manager **to join our team at our Vancouver, Bc, Base. This position reports to the Flight Attendant Manager, with the expectation of succession training to assume the Transport Canada regulatory requirements of the Flight Attendant Manager position when required.

**Key Job Responsibilities**

**Supervision/Leadership**:

- Represent the Flight Attendant team and company professionally by upholding policies at all times
- Provides guidance and direction to ensure our crews can operate safely and smoothly
- Proactively identify and communicate the key issues within the department to the Flight Attendant Manager
- Develop and maintain a positive relationships through open communication, focusing on the development of Flight Attendants through coaching and mentorship.

**Operational Activities**
- Assist in communicating cabin safety, standards and service to Flight Attendants
- Review and action operational reports
- Provide support with Flight Attendant performance and personnel issues
- Work collaboratively with satellite bases to maintain consistency across bases
- Assist with Flight Attendant scheduling for monthly and day to day operations
- Participate in various inflight projects and initiatives
- Assist with Flight Attendant recruiting and onboarding
- Adhere to all Safety Management Systems (SMS) and implement corrective actions to eliminate or manage departmental risks
- Assisting with Transport Canada and Company Document and Manual Revisions
- Other duties and tasks as assigned.

**Training**
- Assist with coordination and planning of Flight Attendant Training in accordance with Transport Canada regulatory requirements to enable the Flight Attendants to perform their duties safely and efficiently
- Conduct Inflight line assessments
- Control and maintain training equipment at bases.

**Qualifications**:

- Minimum 3 years airline experience mandatory, experience in the training environment is preferred
- Post-secondary education is preferred, however a combination of training and experience will be considered
- Previous sole charge Flight Attendant experience an asset
- Must successfully complete Initial Flight Attendant Training and maintain qualification in order to operate as a Flight Attendant
- Must hold a valid Canadian Passport; or a valid Canadian Permanent Resident card
- Must be able to obtain and maintain an Restricted Airport Identification Card (RAIC)
- A clear criminal background check and the ability to pass pre-employment drug and alcohol testing
- Must be fully vaccinated against Covid-19, and be willing to provide proof of full vaccination
- Ability to manage multiple tasks, meet work schedules, standards, and deadlines in a fast paced and ever-changing environment
- Proven organization and time management skills
- Excellent process analysis and problem-solving skills
- A proven ability to remain focused, positive, and productive during stressful situation
- Self-starter with the ability to work independently and with mínimal supervision

**Benefits of being part of CMA’s team include**:

- Group Retirement RRSP contribution matching program
- Full health benefits package consisting of extended health, dental, short term disability, long term disability, life insurance and travel emergency medical insurance
- Corporate rates with Good Life Fitness
- Competitive sick and personal leave benefits

**Travel Benefits**
- Excellent travel perks within the Central Mountain Air network for employees, their eligible family members, and their buddies
- Travel perks for retirees and their eligible spouses
- Standby travel for employees and eligible family members on other airlines around the world
- Additionally, employees are eligible for discounts with various hotels and agencies that offer cruises and all-inclusive holidays
- Free cargo shipping for employees on CMA flights

**Employee Programs**
- Training Assistance Program, Milestone Recognition Program and Employee recognition programs
- Opportunities for career development, growth, and promotions
- Inclusive team atmosphere
- Central Mountain Air is an equal opportunity employer and offers employment to all persons. Our requirement is that you have the necessary skills and abilities to do the job and the attitude of a team player._
- Central Mountain Air thanks all applicants for their interest, however, only those selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insuran

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