Underwriting Assistant

7 months ago

Vancouver, Canada The Travelers Companies, Inc. Full time

Who Are We?

- Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

- Job Category
Operations
Target Openings
1
What Is the Opportunity?
What Will You Do?
- Participates with Account Executives/Underwriters in the new business and in force activities that support underwriting decisions that are consistent with business unit growth and retention goals
- Partners with Account Executives/Underwriters to establish support needs for new and in force policies (i.e., identify/gather relevant account information to quote and/or bind the policy etc.)
- Participates in pre-renewal meetings to define assignments
- May prepare underwriting/pricing exhibits (i.e., exposures, experience rating, profit and loss analysis, expense models, updated account information, etc.)
- Manages account documentation (i.e., proposals, agreement letters, reinsurance certificates, collateral agreements, policy change, endorsements, cancellations, broker record changes, letters of experience etc.)
- Prepare tender bonds, final bonds, Lien Bonds, prequalification letters, security and misc. documents
- Enter bonds and process premiums
- Maintain bond and security records
- Ensures accurate and timely servicing and billing of accounts
- Communicates with brokers/agencies, insureds/customers and internal departments. (i.e., researches and resolves issues, responds to inquiries and questions)
- Quotes accounts within authority limits by reviewing exposures and experience rating, updating account information, rates and adjusts the price
- Provides information for regulatory compliance (i.e., statutory filings, proof of insurance, certificates)
- Provides administrative support and other related services as needed (e.g., input account information into system)
- Participates in projects/assignments as needed
- Perform other duties as assigned.
- College Diploma
- 1 year of insurance industry experience in Commercial Surety/Bond
- Intermediate time management skills and ability to prioritize daily assignments
- Must be highly organized with ability to handle multiple tasks simultaneously to meet deadlines
- Advanced attention to detail
- Advanced verbal and written communication skills required to manage customer service requests, provide information to Insurance professionals and to respond to oral and written instructions
- Intermediate Microsoft Office (Excel, Word and PowerPoint) skills
- Advanced data entry skills
- Accountability: Takes ownership and responsibility for actions and outcomes, performance and results
- Analytical Thinking: Identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision-making
- Change Management/Resilience: Remains energized and focused in the face of ambiguity, change or strenuous demands
- Communication: Demonstrates effective verbal, written, and listening communication skills
- Customer Focus: Provides service excellence to internal or external clients
- Judgment/Decision Making: Exercises sound judgment, makes decisions and commits to a position
- Leveraging Differences: Works with and includes people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives
- Relationship Management: Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results
- Teamwork: Works together in situations when actions are interdependent and a team is mutually responsible to produce a result

What is a Must Have?
- High School Diploma
- 1 year of office related or customer service experience
- Basic software skills (Windows, MS Office)

What Is in It for You?
- Health Insurance: Employees and their eligible family members - including spouses, partners, and children - are eligible for coverage from the first day of employment.
- Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling

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