Associate, Workforce Planning

3 weeks ago

Toronto, Canada Technical Standards and Safety Authority TSSA Full time

**About Us**:
Since 1997, the Technical Standards and Safety Authority (TSSA) has delivered public safety services on behalf of the government of Ontario. With headquarters in west Toronto, the TSSA is a self-funded, not-for-profit organization that employs approximately 400 staff across Ontario. The roles within the TSSA are as diverse as the Province we serve. It takes all kinds of people with varied skillsets and backgrounds to meet our organizational goals, but all our employees share a few key traits:

- We are passionate about public safety.
- We are highly skilled, problem-solvers.
- We are collaborators who are invested in the communities we work in.
- We are more than employees; we are serving the greater good.
- We are committed to life-long learning and development.
- We operate with the highest integrity.

**Position Summary**:
Reporting to the Supervisor - Workforce Planning, this position supports our organization in its journey to becoming a Modern outcome-based regulator. **This is a contract opportunity**.

The Workforce Planning department is responsible for optimizing labour allocation to align with the inspection needs of the three (3) major Regulatory Programs administered by TSSA (Elevating, Amusement and Ski Program, Boilers and Pressure Vessels, Operating Engineers and the Fuels Program). It supports public safety by effectively and efficiently scheduling TSSA’s Inspection Workforce. As Associate, Workforce Planning you will liaise with internal and external customers to review and process technical data relating to the devices, equipment or site locations. You will have the ability to resolve L1/basic customer inquiries. You are expected to be open to working a variety of shifts. The start and end times may vary based on business and operational need. As Associate, Workforce Planning you will require strong detail orientation, problem-solving and analytical skills.

**Responsibilities**:

- Create and maintain TSSA Customer account records and relationships
- Schedule Inspectors and optimize resources to ensure workload balance
- Monitor inspector’s workload on a proactive basis and communicate capacity requirements to programs
- Communicate with inspectors, contractors, property managers, owners and operators, general public, Municipalities etc, on a daily basis
- Resolve scheduling conflicts in a timely manner
- Deliver periodic workload reports and escalate workload or lead time issues for resolution
- The start and end times may vary based on business and operational need

**Job Qualifications**:

- Post-Secondary Education
- 1-2 years of relevant experience
- Customer relationship management skills
- Demonstrated written and verbal communication skills
- Technical competencies (e.g., office management practices and procedures)
- Intermediate computer skills including Oracle and Microsoft Office Suite (i.e. CRM Dynamics, Excel, PowerPoint, Teams, Word)

**Inclusion and Equal Opportunity Employment**:

- Please note that applicants who receive any conditional offer of employment from TSSA will be required to provide proof that they are fully vaccinated with a COVID-19 vaccine approved by Health Canada as a condition of employment and to maintain their status as fully vaccinated as a condition of continued employment. TSSA will consider individual requests for accommodation by applicants who cannot be fully vaccinated due to grounds protected under the Human Rights Code._

  • Workforce Consultant

    3 days ago

    Toronto, Canada City of Toronto Full time

    **Job ID**: 36215 **Job Category**:Human Resources **Division & Section**:Solid Waste Management Services, SWM Strat. Init. & Workforce Planning **Work Location**:City Hall - 100 Queen Street West 25th Floor **Job Type & Duration**:Full-time, Permanent **Salary**:$86,500 - $108,459/year, TM2003, Wage grade 6 **Shift Information**: Monday to Friday, 35...

  • Workforce Consultant

    3 days ago

    Toronto, Canada City of Toronto Full time

    **Job ID**: 43920 **Job Category**:Human Resources **Division & Section**:Toronto Water, TW Strategic Planning & Workforce Dev **Work Location**:275 Merton Street, Toronto **Job Type & Duration**:Full-time, Permanent Vacancy **Salary**:$86,500.00 - $108,459.00 (2023 rate) **Shift Information**: Monday to Friday 35 hours per week **Affiliation**:...

  • Workforce Consultant

    4 weeks ago

    Toronto, Canada City of Toronto Full time

    **Job ID**: 39773 **Job Category**:Human Resources **Division & Section**:Solid Waste Management Services, SWM Strat. Init. & Workforce Planning **Work Location**:City Hall - 100 Queen Street West 25th Floor **Job Type & Duration**:Full-time, Temporary (12 month) vacancy **Salary**:$86,500 - $108,459/year, TM2003, Wage grade 6 **Shift Information**:...

  • Sr Manager, Process Design

    4 weeks ago

    Toronto, Canada Neighbourly Pharmacy Full time

    Sr Manager, Process Design & Workforce Planning Toronto, ON, Canada Req #168 Wednesday, December 13, 2023 Neighbourly Pharmacy Inc. (TSX: NBLY) is Canada’s largest and fastest growing network of independent pharmacies. We are seeking a highly motivated Sr Manager, Process Design & Workforce Planning to join our growing Support Centre Team! ...

  • Sr Manager, Process Design

    3 weeks ago

    Old Toronto, Canada Neighbourly Pharmacy Inc. Full time

    Sr Manager, Process Design & Workforce PlanningNeighbourly Pharmacy Inc. (TSX: NBLY) is Canada’s largest and fastest growing network of independent pharmacies. We are seeking a highly motivated Sr Manager, Process Design & Workforce Planning to join our growing Support Centre Team!ABOUT US:Since 2015, Neighbourly has expanded its diversified national...

  • Sr Manager, Process Design

    3 weeks ago

    Old Toronto, Canada Neighbourly Pharmacy Inc. Full time

    Sr Manager, Process Design & Workforce PlanningNeighbourly Pharmacy Inc. (TSX: NBLY) is Canada’s largest and fastest growing network of independent pharmacies. We are seeking a highly motivated Sr Manager, Process Design & Workforce Planning to join our growing Support Centre Team!ABOUT US:Since 2015, Neighbourly has expanded its diversified national...

  • Sr Manager, Process Design

    4 weeks ago

    Old Toronto, Canada Neighbourly Pharmacy Inc. Full time

    Sr Manager, Process Design & Workforce PlanningNeighbourly Pharmacy Inc. (TSX: NBLY) is Canada’s largest and fastest growing network of independent pharmacies. We are seeking a highly motivated Sr Manager, Process Design & Workforce Planning to join our growing Support Centre Team!ABOUT US:Since 2015, Neighbourly has expanded its diversified national...

  • Sr Manager, Process Design

    4 weeks ago

    Toronto, ON, Canada Neighbourly Pharmacy Inc. Full time

    Sr Manager, Process Design & Workforce Planning Neighbourly Pharmacy Inc. (TSX: NBLY) is Canada’s largest and fastest growing network of independent pharmacies. We are seeking a highly motivated Sr Manager, Process Design & Workforce Planning to join our growing Support Centre Team! ABOUT US: Since 2015, Neighbourly has expanded its diversified national...

  • Project Manager, Scheduling

    3 days ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    **Summary of Duties** - Reports to Director, Scheduling & Workforce Optimization - Develop and manage complex project plans (defining plans with clear objectives and timelines) - Lead multiple work streams across clinical programs (including content development to ensure sustained momentum) with support from Director - Define process maps / flows for new...

  • Workforce Consultant

    3 days ago

    Toronto, Canada Atlantis IT group Full time

    **Job Title: WorkForce consultant** **Location: Toronto, ON** **Duration: Long Term Contract** - Must have professional certification and working experience in below for 3-7 years: - **Workforce Software** (Time and Attendance Management) Mandatory - **WorkForce certification** - Experience in any of the below SAP SuccessFactors modules would be an...

  • Workforce Program Lead

    2 days ago

    Toronto, Ontario, Canada St Michael's hospital Full time

    Workforce Program Lead (Job ID: 4657)Working within the Nursing Innovation & Development portfolio, the primary responsibility of the Workforce Program Lead is to provide leadership and support in the ongoing development, implementation, evaluation and sustainability of the clinical extern program consistent with Unity Health's Corporate Strategic Plan and...

  • Planning and Programs Analyst

    5 days ago

    Toronto, Canada Ministry of Health Full time

    Consider this position in the Ministry of Health, Capacity and Health Workforce Planning Branch where you will conduct research in support of provincial health workforce plans and programs in support of health care workers across the system. **OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce...

  • Workforce Program Lead

    2 days ago

    Toronto, Canada St Michael's hospital Full time

    Workforce Program Lead (Job ID: 4657)Working within the Nursing Innovation & Development portfolio, the primary responsibility of the Workforce Program Lead is to provide leadership and support in the ongoing development, implementation, evaluation and sustainability of the clinical extern program consistent with Unity Health's Corporate Strategic Plan and...

  • Financial Planning Associate

    1 week ago

    Toronto, Canada Scotiabank Full time

    Purpose of Job:  The primary purpose of the Financial Planning Associate is to provide Regional support to Scotia Wealth Management advisors and Specialists. The Associate is also required to work very closely with other members of the Team of Specialists during plan preparation. Accountabilities: 1. Proactively support the planning needs of...

  • Workforce Coordinator

    2 days ago

    Toronto, Canada Encore Global Full time

    Position Overview Responsible for coordinating regional workforce requests across both hotel and branch operations while ensuring a high level of customer service. This position is responsible for coordinating several aspects of regional workforce sharing, scheduling for large events, and a managing regional workforce lists. This individual will strive to...

  • Administrator, Workforce Management

    4 weeks ago

    Toronto, Canada MLSE Full time

    Company Description At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Manager, Workforce Management Lead

    4 weeks ago

    Toronto, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Workforce Performance Manager

    4 weeks ago

    Toronto, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Reporting directly to the Senior Workforce Performance and Attendance Manager, the Workforce...

  • Manager, Workforce Management

    3 weeks ago

    Toronto, Canada Sun Life Full time

    Job Description : At Sun Life, we work together, share common values and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine. Are you a leader with superior analytical skills, a true passion for working with people, and more than 8 years of practical...

  • Associate, Planning

    4 weeks ago

    Toronto, Canada Mindshare Full time

    **O**verview**: In this role you will be a part of the planning team and is an integral part in capturing a client’s vision to reach the intended audience. The Associate, Media Planners are part psychologists, part scientists, part artists, part entrepreneurs, and part politicians. They strategize how brands should communicate with people across the myriad...