Thrift Shop Production

4 weeks ago

Abbotsford, Canada Mennonite Central Committee Full time

**Location Region**
- Canada - British Columbia

**Applications Close Date**
- Nov 20, 2023

**Job Synopsis**
- JOB MISSION STATEMENT
MCC BC is a non-profit organization with Thrift Shops that generate revenue to support MCC's world-changing relief, development, and peace work by offering affordable treasures to thrifty British Columbians. Thrift Shops are also an important way that MCC BC invites our communities, as customers, volunteers, and employees, into our work. As a Production & Retail Assistant, you help ensure that products are efficiently handled and well merchandised, that customers are served with speed and friendliness, and that your shop’s online presence reflects MCC BC values and priorities.
JOB SUMMARY
Working in MCC BC’s MCC Centre Thrift Shop, located in Abbotsford, BC, reporting to the Assistant General Manager and under the day-to-day supervision of the Processing & Retail Supervisor, the Production and Retail Assistant focuses primarily but not exclusively on specialized products and services, identifying, preparing and merchandising products suitable for display and purchase in MCC BC’s Threads boutique or other specialty areas. You provide general retail floor support to customers, including cash and customer service duties, and coordinate the shop’s online presence.
Working in the warehouse and on the retail floor, the Production and Retail Assistant collaborates with volunteers, colleague employees and shop leaders to create a compelling MCC BC Thrift experience. You’ll work directly with customers, volunteers, employees, donors and members of the community in a manner that reflects Christian integrity, exemplifying the beliefs, values, and mission of Mennonite Central Committee British Columbia in the workplace.

**Qualifications**
- **Education, Experience and Accreditations**
- 1 year of relevant Thrift and/or retail experience, including cash handling experience
- Knowledge of the second-hand merchandise market & basic ability to assess quality of clothing, housewares, and furniture is an asset
- Knowledge of social media platforms

**Job Requirements & Licensing**
- Satisfactory criminal record check
- Legally eligible to work in Canada

**Key Responsibilities**
- INVENTORY MANAGEMENT & RETAILING
- Participate in inventory receiving, pre-sorting, sorting, repair/preparation, and movement onto the retail floor or for appropriate disposal, focusing primarily on (but not limited to) “Threads”, specialty and non-clothing items
- Maintain merchandise quality and price control, including researching competitive price points and developing and updating quality criteria, price lists, and merchandise rotation schedules
- Participate in inventory movement, stocking, placement, merchandising, curation and maintenance, focusing primarily on (but not limited to) creating and maintaining displays for “Threads”, specialty and non-clothing items to achieve MCC BC standards of tidiness, organization and optimal sales impact

CUSTOMER SERVICE & MARKETING
- Participate in service and assistance directly to customers and donors on the retail floor, at the Customer Service desk, and at check-out
- Participate in check out services and processes, including customer service and assistance, cash handling, till systems, balancing, and error handing
- Assist in resolving any conflicts arising with customers or volunteers in a manner that reflects MCC BC’s values for peaceful and respectful conflict resolution
- Support and participate in assessing and scheduling inventory pick-up and delivery, as required
- Coordinate the shop’s approved social media presence, including regular on-brand posts related to shop promotions, activities and community presence

TEAM PARTICIPATION
- Demonstrate MCC BC’s commitment to Christian mission, values, behaviours and approaches as defined in the qualifications, in all formal and informal interactions with any stakeholder
- Support volunteers and colleague employees, proactively and sensitively providing direct and advice as required
- Demonstrate active participation in team meetings, including morning devotions and prayers with volunteers and staff, leading as required

Other duties as assigned.

**FTE**
- 1.00

**Compensation Type**
- Salary

**Salary Minimum**
- $44,557.00

**Salary Description**
- Salary commensurate with experience, and includes comprehensive benefits package.

**Benefits**
- Comprehensive Group Benefits package is provided on Day 1 of employment: Extended Medical/Dental/Vision, Life Insurance, Dependent Life Insurance, AD&D, travel insurance, LTD, and a 5% RRSP matching. Generous vacation and sick day allowance, and Employee Assistance Program supports staff wellness.

**Start Date**
- Dec 11, 2023

**Start Date Flexible**

**Term Length**
- Indeterminate

**Location**
- Abbotsford

**Location Country**
- Canada

**Location Description**
- MCC Centre Thrift Shop

**Additional Information**

**MISSIONAL COMMITMENT, HOURS,

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