Shop Manager

3 weeks ago

Abbotsford, Canada CMH Heli-Skiing Full time

Seasonal (Seasonal)

**Why join CMH?**
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens

**Things that are important to us**:

- ** Safety** as a cornerstone.
- Share our **passion** - every day.
- Always act with **integrity**.
- We work as a **team**.
- Aim for **best**.
- ** Balance** our social, fiscal, and environmental responsibilities.

**Things that are important to you**:

- The opportunity to build lifelong friendships with staff and guests from around the world.
- Working for a company that stands behind its mission, vision, and values.
- An inclusive and rewarding company culture where employees are valued and supported.
- Explore and work at a world-class mountain destination.
- Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.
- Work with hospitality professionals that take pride in providing a high-end guest experience.
- An opportunity to grow and learn in a work environment that promotes feedback and development.
- Discounts with brand partners and on CMH merchandise.
- Opportunities to heli-hike and heli-ski, as available.

CMH Heli-Skiing & Summer Adventures is honoured and privileged to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, and Stoney Nakoda Nations.

**Position Title: Shop Manager**

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Lodge Manager

Location of Work: Various locations in BC (near Golden, Radium, Valemount)

Employee Type: Full-time, seasonal from late-June to end of August

FLSA Status: Non-Exempt

Number of Positions:
Date of Last Review: February 6, 2023

Desired Start Date: End of June 2023

**Company Overview**

With 50+ years of experience, CMH Heli-Skiing & Summer Adventures has evolved into the world’s largest Heli-Skiing and Heli-Hiking company, operating 12 lodges in the winter and 3 in the summer throughout British Columbia, Canada. The business’s central office is in Banff, Alberta, Canada.

CMH Heli-Skiing & Summer Adventures is privileged to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, and Stoney Nakoda Nations.

The CMH **Mission** is to guide our staff and guests through life changing mountain experiences.

Our **Vision** is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities.

**Our Principles**:

- ** Safety** as a cornerstone.
- Share our **passion** - every day.
- Always act with **integrity**.
- We work as a **team**.
- Aim for
- ** Balance** our social, fiscal, and environmental responsibilities.

**Position Overview**

The Shop Manager is skilled in technical shop duties, retail product knowledge, and sales, and lends a hand with cleaning duties around the lodge. The Shop Manager plays a key role in guest satisfaction in the day-to-day operation of the lodge.

This is a seasonal job opportunity. The CMH summer season runs from late-June to end of August. Daily rate of pay is based on an 11-hour day, worked as a split shift. A typical schedule consists of 2 weeks on and 1 week off. Accommodation is available while on shift, at no extra cost, for staff joining our team.

**Essential Duties and Responsibilities**
- Maintain fleet of skis, snowboards, poles, and bindings.
- Adjust bindings and settings to support the needs of each guest.
- Maintain accurate inventory levels for equipment and retail stock.
- Oversee all merchandising and displays in retail shop, as well as being educated on product knowledge.
- Process all cash, debit, and credit transactions.
- Maintain a clean and professional work area.
- Support the ski program by assisting with radio duty and rescue response.
- Willingness to assist other members of the lodge team, as needed.
- Adhere to OH&S, food safe, and WHMIS standards.
- Support guests in the field program, as needed.
- Provide support for rescue operations when required.

**Minimum Qualifications**
- Minimum of 3 years of technical shop experience with ski/board industry.
- Salomon Certification considered an asset.
- Minimum of 1 year of retail store experience.
- Experience with ordering and inventory management.
- Background in luxury hospitality or remote ski lodges, preferred.

**Competencies, Knowledge, Skills, Abilities, and Other Qualities**
- Demonstrates integrity, discretion, and problem solving.
- Has clear attention-to-detail with a strong work ethic.
- Seeks and embraces new processes and ideas to help the company suc

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