Assistant Manager, Membership Sales

3 weeks ago

Toronto, Canada Rogers Communications Full time

Come play a key role in building the future of Sports & Media Everyone wants to be part of a transformational team - and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins.

At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch the lives of 30 million of Canadians every month

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.

Are you up for the challenge and the fun? If so, consider the following opportunity

Take your career to the #NextLevel with the Toronto Blue Jays

Are you interested in joining our Ticketing _Team?_ This is your chance.

The Toronto Blue Jays are looking for an Assistant Manager, Membership Sales

**Application Deadline: March 3rd, 2023**

**This role may be for you if**:

- You are a driven leader who is skilled in motivating, energizing, and inspiring sales team
- You have a proven track record of building strong result driven sales teams
- You are hands-on and unafraid of taking on new challenges
- You thrive in fast paced high-volume working environments
- You love the Toronto Blue Jays

**RESPONSIBILITIES**
- Assist in producing effective sales strategies to generate new Membership and Ticket Pack opportunities
- Help develop plan to prospect, identify and secure new Membership & Ticket Pack sales
- Manage Sales & Service Development Program with focus on driving new Membership sales and both retention and new Ticket Pack sales
- Support development of formal sales training programs for Devlopment Program, helping grow staff sales skill set, with focus on Membership sales
- Work closely with Devlopment Program to provide ongoing sales, system and process training
- Assist in creating development plans for the Devlopment Program and executing formal performance evaluations
- Help recruit, interview, and hire Devlopment Program members
- Ensure day to day execution of targeted outbound sales campaigns, leveraging Archtics and Salesforce CRM to track and report results and effectiveness
- Manage inbound Membership and Ticket Pack calls and leads, creating process for timely sales team follow up
- Work closely with entire Ticketing Team to ensure clear communication, sharing of information and cross functional collaboration within departments
- Commitment to positively contributing, encouraging and fostering a culture of equality within an inclusive and safe workplace
- Contribute to the overall success of ticketing team by performing all other essential duties and responsibilities as assigned

**QUALIFICATIONS**
- 2+ years of success in an Assistant Manager or Team Lead role within a sales environment
- 2+ years of experience sales and/or service role within in the sports industry is an asset
- Passion for leading people; strong ability to motivate and mentor staff
- A committed, professional, and proactive approach to sales and service excellence
- Strong prioritization skills and an ability to multi-task in a busy and challenging work environment
- A desire to contribute to a dynamic team and complete assigned tasks with a mínimal amount of instruction and supervision
- Knowledge and understanding of Toronto Blue Jays products is considered an asset
- Experience with the following programs would be considered an asset: Archtics, Salesforce CRM
- Flexibility to work non-traditional hours (select evenings, weekends)

**WHAT WE OFFER YOU**
- Commitment to our team - we want you to succeed
- Ongoing, hands-on training to help you develop your skills
- Excellent employee discount to use towards Jays gear
- A unique employment experience working for the only MLB team in Canada**Schedule**: Full time

**Shift**: Variable

**Length of Contract**: Not Applicable (Regular Position)

**Work Location**:1 Blue Jays Way (210), Toronto, ON

**Travel Requirements**: Up to 10%

**Posting Category/Function**:Sales & Account Management

**Requisition ID**: 284425

Posting Notes: Rogers Sports & Media

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