Disability Manager

7 months ago

Edmonton, Canada WCB Alberta Full time

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at

Careers - WCB Alberta

Job Title:
Disability Manager

**Job Type**:
Permanent / Full time

Job Location:
Edmonton, Alberta

Why WCB-Alberta?

We are a team that cares. Over 2,000 people, in four offices located in Edmonton and Calgary, each with unique skill, expertise and perspective that supports our core areas of business. Regardless of specialty, we are a team connected by a shared purpose and value.

As the independent operator and administrator of the province’s _Workers’ Compensation Act_, we come to work each day committed to over two million workers and over 170,000 Alberta employers. We are inspired by making a positive impact on the lives and businesses that have been impacted by workplace injuries.

Reporting to the Team Lead, Corporate Wellness, the Disability Managers provide disability management and care plan services to internal WCB employees who require short term disability, long term disability, or WCB benefits. The Disability Managers must be able to competently manage all injury types including physical, psychological, and mental health issues arising from both occupational and non-occupational causes. Disability Managers will build strong relationships with employees, leaders, and external providers to ensure employees have access to appropriate services. They will promote health, wellness, and early intervention services to the organization.

Your responsibilities:

- Educate and support employees and leaders on the process, reporting and documentation required to manage casual sick leaves, or commence a WCB claim, short-term or long-term disability claims, and communicate detailed information regarding entitlement and benefits.
- Obtain and assess all relevant information regarding an employee’s illness or injury from the appropriate medical providers and determine eligibility and ensuring appropriate medical information has been provided by employee or medical providers to support the benefits, and continuously requesting further information as required until a safe and successful return to work is achieved.
- Determine appropriate supports required and appropriate modified work to be offered once notified of an employee’s injury or illness.
- Work closely with employees, leaders, and health professionals to ensure employees dealing with complex psychological and/or mental health challenges are receiving appropriate care and modified work options.
- Coordinate and facilitate medical services and when appropriate, make referrals to providers for treatment.
- Make appropriate use of Medical Consultants or Independent Medical Evaluations when required to address the current needs of the individual or other treatment opportunities to assist in a safe and successful return to work.
- Develop and implement care plans to support our duty to accommodate the employees’ injury or illness.
- Identify barriers to progressing treatment and positive RTW outcomes and take initiative and work collaboratively with employee, leaders, and medical professionals to provide options or remove barriers directly.
- Act as back up for ergonomic assessments and the Health, Safety and Environmental Coordinator.

Your experience and skills:

- Degree or related post-secondary education in a health-related discipline, business, science or with at least five years progressively responsible disability management experience.
- Experience working with complex mental health issues and psychological claims.
- Excellent interpersonal, oral, and written communication skills.
- Highly developed negotiation skills in marketing the benefits of modified work to treatment providers, and to internal leaders and their employees.
- Demonstrated commitment to providing values based, service oriented and collaborative partnerships.
- The ability to preserve confidentiality in sensitive situations is a key component of this position.
- Self-directed with the ability to exercise independent decision making.
- Excellent time management, analytical and organizational skills are required, and must be able to handle multiple tasks and responsibilities concurrently, while recognizing priorities.
- Excellent customer service skills and ability to deal with difficult and stressful situations with tact and diplomacy.
- Strong interpersonal, written, and verbal communication skills.
- Possess or working towards an Occupational Health and Safety Certificate with knowledge of health and safety regulations including Emergency first aid, AED & Level C CPR, is an asset.
- Experience with Workday or similar HRIS and MS Office Suite required.

We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities that foster a healthy work-life balance. You’ll work with supportive leaders and skilled prof

  • Disability Management Specialist

    4 weeks ago

    Edmonton, Alberta, Canada Disability Solutions Full time

    Job Description:The Disability Management Specialist will be responsible for acting as a point of contact for all stakeholders in establishing new disability claims, providing status updates and responding to inquiries. This role is crucial in ensuring that all claims are handled efficiently and effectively.Main Responsibilities:Accommodation for...

  • Assistant Manager, Disability Support Services

    5 days ago

    Edmonton, Canada Entrust Disability Services Full time

    **The Entrust Difference Starts with our People** **We currently have a Full-Time Female Leadership opportunity in Edmonton, Alberta.** **A little about this Position**: The **Assistant Manager (AM)** is a critical leadership position that works independently to provide primary supervision of Support Workers as well as front line support, as needed. We...

  • Assistant Manager, Disability Support Services

    1 week ago

    Edmonton, Canada Entrust Disability Services Full time

    **The Entrust Difference Starts with our People** **We currently have a Full-Time Female Leadership opportunity in Edmonton, Alberta. This is a contract position covering a maternity leave.** **A little about this Position**: The **Assistant Manager (AM)** is a critical leadership position that works independently to provide primary supervision of Support...

  • Assistant Manager, Disability Support Services

    3 days ago

    Edmonton, Canada Entrust Disability Services Full time

    **The Entrust Difference Starts with our People.** We are a dedicated team of compassionate, creative, and positive people working collaboratively to provide exceptional support and care to our clients and their caregivers. **We currently have two Full-Time Leadership opportunities in Edmonton.** **A little about this Position**: The **Assistant Manager...

  • Disability Manager

    7 months ago

    Edmonton, Canada Workers' Compensation Board- Alberta Full time

    As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta **Job Title**: Disability Manager **Job Type**: Permanent / Full time **Job Location**: Edmonton, Alberta Why WCB-Alberta? We are a team that cares....

  • Community Disability Support Worker

    3 days ago

    Edmonton, Canada Entrust Disability Services Full time

    **The Entrust Difference Starts with our People.** We are a dedicated team of compassionate, creative, and positive people working collaboratively to provide exceptional support and care to our clients and their caregivers. **Our Vision**: To Support ALL needs of ALL individuals. We have a number of Framework for Life - Community Support worker...

  • Advisor, Disability Management

    2 months ago

    Edmonton, Canada Atco Full time

    Always there. Anywhere. That's us! A team committed to delivering inspired solutions for a better world. We care for our communities and each other, and we are committed to showing up for those who need us. We value and encourage diversity, and we have the courage to do the right thing, even when it's hard. We're looking for someone who cares about their...

  • Disability Management Consultant

    3 weeks ago

    Edmonton, Canada EPCOR Full time

    Highlights of the job As the Consultant, you actively manage non-occupational short-term disability files and provide a collaborative process for assessing, planning, implementing, and evaluating the options and services available to meet an individuals’ health needs through communication and accessible resources. You aim to promote high quality, cost...

  • Consultant, Disability Management

    4 months ago

    Edmonton, Canada EPCOR Full time

    Highlights of the job We are hiring a **Full-Time **Permanent** **Consultant, Disability Management (DMC)** position working out of Edmonton, AB. As the Consultant, you actively manage non-occupational short-term disability files and provide a collaborative process for assessing, planning, implementing, and evaluating the options and services available to...

  • Disability Case Manager

    1 day ago

    Edmonton, Canada Canada Life Assurance Company Full time

    **Job Description**: We are looking for a **Disability Case Manager.** Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our knowledge with one another and to coach and mentor...

  • Disability Management Consultant

    2 weeks ago

    Edmonton, Canada City of Edmonton Full time

    **Disability Management Consultant** **Job Number***: **45564** The Edmonton Police Service (EPS) is seeking one (1) innovative and experienced Disability Management Consultant to assist our employees with navigating the Workers’ Compensation Board (WCB), Short Term (STD) and Long Term (LTD) disability processes. Our Disability Management Consultants...

  • Disability Management Consultant

    4 months ago

    Edmonton, Canada Finning International Inc. Full time

    Company: Finning Canada Worker Type: Permanent Position Overview: Disability Management Consultants are part of a professional team that provides proactive services and support to employees during a health event. Liaise with employees and their leaders, union representatives, HR Business Partners, medical providers and other service providers (WCB,...

  • Disability Management Consultant

    3 weeks ago

    Edmonton, Canada EPCOR Full time

    We are hiring a Full-Time Temporary Disability Management Consultant (DMC) position for up to 18 months working out of Edmonton, AB. This position is eligible for EPCOR’s hybrid work program. Current EPCOR employees, please ensure that you are using your “@epcor.com” email address. As the Consultant, you actively manage non-occupational short-term...

  • Disability Management Consultant

    3 days ago

    Edmonton, Canada Finning Canada Full time

    Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Disability Management Consultants are part of a professional team that provides quality proactive services to sick or injured employees. Reporting to the Manager of Ability Management, this role will focus on the management of occupational injury claims (across Canada)...

  • Disability Case Manager

    3 months ago

    Edmonton, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Manager, Disability and Benefits

    7 months ago

    Edmonton, Canada Valard Group of Companies Full time

    Valard is Canada’s premier utility contractor, as well as head of the Valard Group of Companies AND part of the Quanta Group, the largest electrical power contractor in North America. Valard has full-service capabilities for transmission, distribution, substations, foundations, telecommunications, and renewable energy construction projects. Reporting to...

  • Disability Case Manager

    3 months ago

    Edmonton, Canada The Canada Life Assurance Company Full time

    Permanent Full Time We are looking for a **Disability Case Manager in Edmonton, AB** In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions. The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical...

  • Disability Management Specialist

    3 days ago

    Edmonton, Canada Covenant Care Full time

    Disability Management Specialist FTE 0.60 **About the Organization**: Is contributing to a mission driven organization important to you? Do you prefer to be a part of an organization that takes its mission as the basis for all decision making? The mission of Covenant Care and Covenant Living is to “continue the healing ministry of Jesus by serving with...

  • Disabilities Services Manager

    8 months ago

    Edmonton, Canada Family Connections Inc. Full time

    **Specific Responsibilities** - Managers will: supervise staff; existing and new person-served files; take intake calls; match and assign new person-served intakes; review time sheets; prepare and/or review contact notes, progress reports, person-served assessments, safety and hazard reports and critical incidents; complete filing and ensure the files are up...

  • Disabilities Services Manager

    7 months ago

    Edmonton, Canada Family Connections Inc. Full time

    **Specific Responsibilities** - Managers will: supervise staff; existing and new person-served files; take intake calls; match and assign new person-served intakes; review time sheets; prepare and/or review contact notes, progress reports, person-served assessments, safety and hazard reports and critical incidents; complete filing and ensure the files are up...