Freight Forwarding Project Manager

7 months ago

Halifax, Canada Geodis FF Canada Ltd. Full time

GEODIS is a leading worldwide provider of customized transportation, warehousing, global logistics, and supply chain solutions. We unlock value in a complex and evolving world.

We have the knowledge, scale, and commitment to improve every part of supply chain. We focus on four core business lines: freight forwarding, contract logistics, distribution & express deliveries, and road transport. It has revenues of 13.7 billion euros, 82 000 clients, and more than 49 400 employees working in 170 countries around the world.

Mission: We help our clients succeed by overcoming logístical constraints

Vision: We are the growth partner for our clients

Values: We are committed to our clients

We continuously innovate

We are passionate

We demonstrate solidarity

We build trust

We build trust

Geodis Freight Forwarding Canada is looking for a Project Specialist to join our growing **Industrial Project's team.**

Industrial Projects, supplies and combines freight services, information management and added value into integrated transport solutions, together with services involving the transport of heavier or more complicated goods, often on a turn-key basis where cargo is taken ‘door to door’. The purpose is to support customers by offering one partner to solve their project supply chain challenges worldwide, with a focus on the Marine Logistics/ Military, Oil & Gas, Mining, Power, Renewables, Rail, Aid & Relief and Infrastructure markets.

**Key Responsibilities**:
Work according to the project process:

- Overseeing movement of all international & domestic freight shipments - all modes: import/export; cross-trade; triangle business; on/offshore
- Trains staff in processes, policies; letters of credit and embassy/consular documentation procedures
- Supports and mentors’ other employees involved in departmental projects
- Key liaison with customers and internal operations staff
- Oversees the preparation of accurate export documentation for international freight movements
- Function as first point of contact for Industrial Project customers, special projects, and customer escalations
- Review/Respond to requests (freight, tender, spot quote, customs, warehouse, insurance etc.)
- Select the appropriate vendor and carrier(s)
- Respond to customer requests for shipment status (Internal - Geodis / Agents & External - Customers)
- Resolve customer billing inquiries
- Coordinate with other departments to respond to inquiries and resolve issues
- Escalate issues to next management level if appropriate
- Break down and distribute into files and calculate charges
- Enter all charges and profit shares
- Close file, pass invoices and credit memos
- Post information on system
- Monitor reports, identify shipment exceptions, rectify potential service failures
- Approve and manage the development of KPI’s for operational functions (Air/Sea/Land/Rail/Warehouse and Project freight services for customer)
- Ensures all project stakeholders complete assigned tasks and activities within the set timelines and maintains alignment with project schedule
- Regular work with invoices, calculations of profit split and commissions, tracking and correcting mistakes in supplier invoices and following all quality routines
- Document actions taken by entering required information into GEODIS freight management system
- Procurement/expediting for domestic/international air/rail/ground/ocean project
- Offshore/onsite coordination involving heavy-lift, over-sized, over-dimensional freight movements
- Negotiating rates and services with third party carriers for specialized movements by charter, flatbed, barge, etc.
- Maintain profits through consolidating containerized freight, reducing transport costs
- Oversees the preparation of all required export/import documentation, including adherence to terms of Letters of Credit and other financial instruments Front line knowledge of interpreting letters of credit
- Key negotiator with carriers and 3PL providers
- Comply with corporate, regional, branch, and department policies and procedures
- Any additional task or activity as requested by management

**Qualifications**:

- Post-secondary education, or equivalent industry experience.
- IATA, IMO and TDG Certification / Training desired.
- Cargowise Certification (CCS or CCS) an asset.
- Team Lead/Supervisory experience
- Project Management Experience
- 5-7 years relevant freight forwarding experience in marine, air, land, rail; chartering experience is an asset.
- Fluent in English / Secondary languages (French) an asset.
- Knowledge of supplier conditions, delivery terms, Inco-terms and purchasing conditions.

**Other Competencies**:

- A sense of responsibility - to take responsibility for one’s own work, and to be responsible for business operations and to help each other in daily work activities.
- Responsibility; Ownership, and to be responsible for business operations and to help each other in daily work activities.
- Strong interpersonal an

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