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Combination Technician, Télébec

3 months ago

Quebec City, Canada Bell Full time

Req Id: 418269

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell’s forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.

**Job Title**: Combination Technician, Télébec
**Work Location**:100 Des Distributeurs Street, Val-d'Or, QC
**Job Status**:Regular - Full Time
**Salary class**:Class I
**Number of openings**:1
**Date of posting**:June 3, 2024
**Application deadline**:June 19, 2024

**Name and description of hiring department Télébec**:
The incumbent will be responsible to carry out installation, repair, replacement, modification and maintenance of equipment and telecommunications equipment to residential and business customers. He will install, connect, maintain and remove efficiently and without any direct supervision circuit and data transmission equipment as well as business products such as telephone equipment, voice mail and other.

**Job Duties/Accountabilities**:

- Install, move, remove, repair, replace, modify and maintain according to the standards, procedures and guidelines, equipment for the transmission of voice and data
- Organize the daily work to read the records, set itinerary, communicate beforehand with the customer and provide the opportunity to estimate the work to be done for business facilities
- Familiarize customers in the telecommunication equipment during installation and to promote the sale of products / services and company equipment with the company's customers
- Perform checking circuits using a tester and see preventive maintenance
- Perform wiring, connections, terminations and connections necessary to make the equipment clean functional in its industry
- Create, edit, move or delete the programming parameters of telecommunication ports and network equipment. Perform update the corresponding databases
- Communicate with specialized personnel to solve problems and give or receive information
- Handle, transport, settle, adjust and use tools, equipment, materials and vehicles appropriate, arrange for maintenance and cleanliness of the workplace. Classify and maintain inventory in its sector
- Performs DATA commands and special services
- Complete various forms and prepare reports on its work
- Be available to meet customer demand, for emergencies and to travel
- Be available at all times (overtime) to travel (many trips by helicopter, snowmobile, ATV)
- Perform any related work that will be required and fitness

**Essential Qualifications/Skills**:

- Excellent knowledge of the outside plant
- Hold a valid driver’s license - Class 5
- High Manuel Dexterity, able to work with variety of hand tools
- Ability to lift and carry heavy weight (i.e. 80 lbs) as ladders
- Trained to work aloft in poles and ladders over possibly long durations also with spur
- Capable to work aloft, kneeling, bending and working in restricted spaces
- Capable of differentiating colored wires (color code)
- As required to meet customer’s needs, agree to undergo a background security clearance
- Knowledge of different products and services business
- Knowledge of programming principles
- Represent the company appropriately to customers
- Planning and highly organized
- Team spirit and mutual assistance
- Versatile
- Perform the work safely with accuracy, speed and courtesy

**Working conditions**:
EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Position Type**:Union
**Job Status**:Regular - Full Time
**Job Location**:Canada : Quebec : Val-d'Or
**Work Arrangement**: Full-time in office (meaning that you will be required to perform your work on-site)
**Application Deadline**:06/19/2024

Created: Canada, QC, Val-d'Or

**Bell, one of **Canada's Top 100 Employers.